Job Description

Pets and people at the heart of what we do.
Do you have a business mind and a social heart? If so, PDSA has a great opportunity for you. As the UK's leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission.
The role includes:

• 12 hour, solo night shifts,
• Cleaning the hospital - floors, walls, laundry etc,
• Answering the emergency phone,
• Basic inpatient care,
• Responsible for security of building,
• Occasional day shifts for training (1-2 per quarter)

The role needs someone with a level of physical fitness, with good communication and telephone customer service skills, able to work independently and use their initiative.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
In addition to being a great place to work, we offer a wide range of benefits, including:

• Flexible working options
• 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year
• Special days off - including a paid Volunteering Day, a Celebration Day for something meaningful to you, and a dedicated Wellbeing Day to focus on yourself.
• Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%
• Life Assurance policy (4 x Annual Salary)
• Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues
• Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform

Want to know more about life at PDSA? Please reach out to Zoe Walton at for a friendly chat.
About PDSA:
As the UK's leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets' lives - through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues - we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Skills Required