Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Selfridges, London might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.
Main Accountabilities
Make smart business decisions based on brand and business ambition
Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
Engage clients and maintain relationships using La Prairie's clienteling tools and systems
Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
Ensure exceptional service through encouraging the application of products either on counter or within the cabin
Qualifications:
Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
Strong retail experience
Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
Strong business acumen to drive sales and go beyond business objectives
Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
Ability to build relationships throughout the store to find new opportunities
Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
NVQ level 3 in Beauty Therapy desired
In return, La Prairie offers
A good salary with a new competitive commission scheme
33 holiday days (including bank holidays) pro-rated based on working days
Generous product allocation & discount
Long Service Awards starting with 3 years' service
Gratis of new launches
Contributory pension scheme - 5% employer contribution
Employee referral bonuses
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.