Job Description

We're thrilled to announce that One YMCA has been appointed as the sole provider of Family Services in Hertfordshire - and with this exciting opportunity comes the need to grow our team!



We're currently recruiting a Family Service Handy Person / Caretaker to play a vital role in supporting our expanding Family Support Services (FSS). If you're a practical, safety-conscious individual with a passion for supporting communities, this is your chance to make a real difference.



We work with around 9,000 families in East Hertfordshire, in partnership with a range of local professionals. Our centres deliver a wide variety of support groups and activities to help children and their families stay healthy, grow, and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family Centre.



While this role will be primarily based in East Hertfordshire, you may occasionally be required to travel across the county to support other Family Centres - for example, to provide cover during staff sickness, annual leave, or peak service periods



This is a key role within our property team, working closely with our Locality Managers to ensure our family service buildings and spaces are safe, compliant, and welcoming for the families and communities we serve.



As our Family Service Handy Person / Caretaker, you will:

Provide practical, day-to-day support to the Family Service team across Hertfordshire Carry out essential health and safety and statutory compliance checks, including: Fire alarm and emergency lighting testing, Legionella temperature checks and record-keeping, PAT testing support and visual inspections, First aid and fire safety equipment monitoring Security and safeguarding of buildings and external areas Record and monitor key compliance and maintenance activities, ensuring accurate logs and reports are maintained Complete minor maintenance and repair tasks to keep our spaces functional and inviting Book and oversee contractors to ensure safe, high-quality work and adherence to One YMCA standards Take part in an emergency response rota, providing timely assistance when urgent issues arise


What We're Looking For

A proactive, reliable, and hands-on person, able to work independently and as part of a team Experience in building maintenance, caretaking, or facilities support, ideally with some understanding of compliance or statutory checks Good organisational and communication skills Full UK driving licence (essential) Enhanced DBS check (required prior to starting - we'll support this process)


Why Join Us

Be part of an organisation that's making a real difference for families across Hertfordshire Enjoy a varied role where no two days are the same Work in a supportive team that values safety, care, and community We are interviewing on a rolling basis, so early applications are encouraged. Once we find the right candidate, we may close the vacancy early.


At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

This is a Full Time role.

Hours per week: 37.5

Working Pattern: Monday - Friday


One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.


By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do "more and better, together" so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.


These include:

Provision of over 700 units of accommodation for homeless people Move on accommodation for individuals moving onto independent living Housing and practical/emotional support for young asylum seekers Community HUBs hosting a range of activities and meeting space hire Childcare provision in Hertfordshire Family support through a network of children's and family centres covering Hertfordshire and Bedford Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children Independent sexual violence services across Bedfordshire, Luton and Hertfordshire Domestic abuse perpetrator reform programmes across Bedfordshire Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund * A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.