Customer Service Advisor Job in NCF Living

Customer Service Advisor

Coleshill, ENG, GB, United Kingdom

NCF Living

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Job Description

Position: Customer Service Advisor

Job Type: Permanent, Full Time

Work hours: 7:30am-4pm, 5 days per week (Monday-Friday only)

Location: Hams Hall, Coleshill - 100% office based

Salary: 26,000 per annum

NCF Living is a fast-growing, dynamic company looking for a Customer Service Advisor to support the Head Office and Customer Service functions as the company continues to expand. This is an ideal opportunity for a person who can demonstrate a high level of accuracy and a desire to work hard.

THE ROLE

You will be responsible for day to day, general administration duties. Your roles and responsibilities will include:

Assisting customers via email and telephone communications

Complaint handling, ensuring customers receive exceptional service

Data entry, using Microsoft Excel spreadsheets

Maintaining and updating internal databases and portals

Processing paperwork, updating systems and filing documentation

General admin duties

Maintaining deadlines

Skills:

Excellent communicator at all levels

Knowledge of Microsoft Office (Excel is essential for this role)

Well organised and methodical approach to working

Accuracy, attention to detail

The role offers an

immediate start

for the suitable candidate.

Please note that only successful applicants will be contacted and invited to interview.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person

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