Customer Service Assistant Job in Snappy Snaps

Customer Service Assistant

Ballymena, NIR, GB, United Kingdom

https://www.mncjobs.co.uk/company/snappy-snaps

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Job Description

Job Overview

We are seeking a Customer Service Representative to join our team in providing exceptional service to our diverse customer base. The ideal candidate will have strong communication skills, be enthusiastic and have a 'can do' attitude.

Responsibilities

- Communicate with customers face to face, via email or on the phone.
- Analyse customer needs and recommend products or services that best suit their requirements
- Produce high quality prints, photogifts and canvas prints (full training will be given)
- Upsell products or services to enhance customer satisfaction

Experience

- Previous experience in a customer service/retail role is desirable
- Ability to communicate effectively with customers from diverse backgrounds
- Knowledge of Photoshop is desirable but not essential

Pay: 12.50-13.50 per hour

Expected hours: 22.5 - 30 per week

Benefits:

Employee discount
Education:

GCSE or equivalent (preferred)
Experience:

customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

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