Job Description

Dental Receptionist

Due to career progression within our practice, we are seeking to hire a new receptionist to join and develop within our team.

Bond Dental Clinic is a specialist referral centre offering a full range of dental treatments to the highest standards. We are constantly investing in state-of-the-art equipment to enable us to provide high quality treatments for our patients. In everything we do, our focus is on achieving excellence and our culture is centred on team work and pro-active thinking.

You will be working collaboratively with the whole team to ensure all of our patients appointments run smoothly and efficiently.

We are independently owned and experiencing rapid growth. We can give you access to, and encourage career development.

Receptionist responsibilities

Be the first point of contact for all new patients, and be able to establish good working relationships with our existing patients. Confidently discuss the treatment and fees involved, arrange finance plans and applications when required. Take payments and reconcile debts. Confidently discuss our in house dental plan, arrange applications and manage accordingly. Effectively manage the appointment diary to ensure whitespace is kept to a minimum. Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability. Establish and maintain productive working relationships with all members of the practice team and referring practices. Play a key role in the administrative team, supporting the Treatment Coordinator and Practice Manager when required. Help to promote, organise and represent the team at study groups we hold for referring dentists. Help maintain our 5 star reviews through attention to detail and teamwork. Assist the team as required.

Your skills and experience

Ideally have experience within dentistry, this is not essential and training will be given. Proficient in English with strong and confident communication skills, both verbal and written. Computer and telephone skills are essential Previous experience of delivering an outstanding service in a customer facing role. Must be efficient, well organised and proactive. Have the ability to remain calm and professional in all scenarios. Personable and friendly, willing to go above and beyond for our patients and team. Presentable.

We can offer:

Competitive starting salary and rates of pay. This will be discussed at interview and dependent on experience.

Career development

Annual paid CPD and GDC registration (if applicable)

Private Health Insurance

Modern surgeries and equipment

Staff Socials

8 hour shift

Monday - Friday (occasional Saturdays may be required by appointment only)

Job Type: Full-time

Pay: 13.50-14.00 per hour

Expected hours: 40 per week

Benefits:

Private medical insurance
Schedule:

Monday to Friday Overtime
Language:

English (required)
Work Location: In person