Job Description

Do you have outstanding experience of

designing, evaluating

and

delivering services for Older People

?


Have you got exceptional communications skills who is also

strategic

and an

inspirational leader

?


Are you an expert at

product/service development

from concept through to delivery, and can be analytical and present your findings?


As Director of Community Services, you will be a key senior leader, driving excellence, innovation, and long-term sustainability across Guild Care's community-based services for older people.


You will lead the continued development of our flagship charitable services, ensuring they are inclusive, high quality, responsive to community needs, and grounded in strong evidence and impact measurement.

Please note

; this is a fixed term (up to 23 months) Working 3 days (21 hours per week)

Why Join Guild Care?

When you join us, you become part of a warm, supportive community where your wellbeing and career development are our priority. As well as competitive salary, we offer:

Annual Wellbeing Day off Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more) Cycle to Work scheme Free Specsavers eye care vouchers Option to buy and sell annual leave Health cash plan (silver and gold) Comprehensive training and career development, including apprenticeships

At Guild Care, we believe everyone deserves

a safe, fulfilling, and secure life

. In this role, you'll have the opportunity to

work in a service that truly makes a difference

, supporting older people, their families, to thrive. You will be part of a respected, values-driven organisation that makes a tangible difference in people's lives every single day


Click the

full job spec,

read below for more info and apply today.

Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you're passionate about making a difference and share our values, we'd love to hear from you.

About The Role

As Director of Community Services, a major part of the role is the strategic leadership of the Fundraising and Marketing, aligning both functions to support organisational growth, enhance Guild Care's public profile, and secure long-term financial sustainability. Fundraised income will underpin the development and expansion of our services, while marketing will strengthen engagement, communications, and awareness.


You will also shape the future of our growing community hub, ensuring it becomes a vibrant, accessible, and welcoming space for local people. Working in close collaboration with the Director of Care Homes and Dementia Services, you will contribute to the development and alignment of Guild Care's dementia services across all care and support pathways.


This is a rare opportunity for a strategic and compassionate leader to take a central role in driving positive change, ensuring that Guild Care remains at the forefront of supporting older people across our community.


Click the

full job spec

for more info and apply today.

Required Criteria

Product/service development experience from concept to delivery Experience of designing, evaluating and delivering services for Older People

Desired Criteria

Fundraising experience Change management

Skills Needed

Business Process Improvement, Operations Management, Strategy Formulation, Communication

About The Company

Our story

-------------


Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.


In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.


Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.

Company Culture

Our vision

--------------


Our vision is for all people in need of care to live fulfilling, safe and secure lives.

Our mission

---------------


We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered.

Our BELIEF values

---------------------


Brave

|

Engaging

|

Loving

|

Integrity

|

Everyone Matters

|

Free to Be Me

Our equality statement

--------------------------


At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.


We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.


Join us in our mission to make a positive difference in people's lives.

Company Benefits

At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives--financially, professionally, and personally.

Health and Wellbeing

Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the BHSF Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.

Work-life Balance

We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers' leave to help you balance work with life's demands.

Professional Development

At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.

A Supportive Work Environment

Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.


At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.


Join us and be part of something extraordinary!


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events

Salary

68,732.00 - 88,669.00 per year