Job Description

Job Ref:

CRI3234

Branch:

Holiday Inn Express London - Heathrow T5

Location:

Holiday Inn Express London - Heathrow T5, Slough

Salary/Benefits:

Competitive salary

Contract type:

Permanent

Hours:

Part Time

Hours per week:

0

Posted date:

10/10/2025

Closing date:

23/11/2025

About Us

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.



Why join Crimson Hotels- We believe great people deserve great perks:


Discounted stays around the world Free meal on duty + unlimited hot drinks Paid day off for your Birthday Team member discounts Health Benefit schemes Employee Assistance Programme and wellbeing initiatives Learning and development opportunities for career progression Recognition and reward schemes

Our Values

We

care

deeply about our people and communities,

empower

each other to grow and succeed, embrace

inclusivity

creating a welcoming environment for all,

innovate

to continuously improve, and remain

sustainable

to protect our future.



As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London - Heathrow T5 which is a 300-room hotel- perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

What your day will look like?

You'll start by welcoming guests with a warm, professional approach, serving them across various outlets including the bar, club lounge, restaurant, conference areas, and through room service. Throughout the day, you'll use your knowledge of food, wines, beers, and spirits to enhance the guest experience and ensure service is smooth and attentive. You'll be involved in setting up and closing down the service areas, always maintaining high standards of cleanliness and hygiene in line with health and safety regulations. Working as part of a supportive team, you'll help create a welcoming and seamless dining experience for every guest.

What You'll Bring?

We're looking for an enthusiastic FB Attendant passionate about delivering quality service and creating a welcoming atmosphere for every guest. You will have excellent communication skills, both written and verbal, with the ability to create memorable experiences for our guests. You'll be confident in using technology and comfortable working in a fast-paced environment. Ideally, you'll have previous experience in hospitality or a similar customer-facing role. You will lead by example-demonstrating our values through outstanding customer service, teamwork, and a positive, solution-focused attitude.


We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.



Ready to join us? Apply now and let's grow together.



Located just 10 minutes from Heathrow Terminal 5, Holiday Inn Express - Heathrow T5 is a 300-room hotel is well-suited for both business and leisure stays. Guests can enjoy a complimentary Express Start Breakfast, on-site paid parking, and an on-demand paid shuttle service to and from the airport.



For leisure, popular attractions such as Windsor Castle, Windsor Racecourse, and LEGOLAND Windsor Resort are only a short drive away, making the hotel an excellent choice for families. After a busy day, guests can relax with food and drinks in the Great Room Restaurant Bar.



The hotel is also close to major business hubs including Balfour Beatty, Travelport, DHL, Royal Mail, and Slough Trading Estate, with convenient access to the M25, M40, and M4, just outside the ULEZ zone. Slough Station provides direct train connections to London Paddington in just 20 minutes.



For meetings and events, the property offers three versatile meeting rooms accommodating up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

Sustainability

The Holiday Inn Express - Heathrow T5 is Green Key Accredited. This accreditation truly highlights the hotel's ongoing commitment to helping reduce their impact on the environment wherever they can.