Job Description

Location:

London (within M25) with occasional travel wider afield

Salary:

40 - 45,000 per annum plus business travel expenses, laptop, phone.

Experience:

+ 5 years within the commercial cleaning sector or similar sector (desirable)

Qualifications:

Desirable - IOSH, relevant, H&S qualification and BICSc

Contract:

Permanent

Working pattern:

Full-Time

Job Summary:

HW Facilities is a family run specialist commercial cleaning company. We are excited to be advertising for the role of an experienced Senior Area Manager to join our friendly, hardworking, and professional team. The right person will be responsible for leading and driving performance across key accounts which are predominantly commercial office cleaning contracts. Our goal is to deliver the best service to our customers.

As the Senior Area Manager, you will oversee operations across multiple client sites within your designated region. You'll be responsible for ensuring service quality, managing site teams, maintaining client relationships, and driving operational efficiency. This is a hands-on leadership role that blends strategic oversight with day-to-day team support.

Responsible to the Head of Key Accounts.

Key Responsibilities:

Lead and manage cleaning teams across multiple commercial sites Ensure consistent delivery of high-quality cleaning services in line with company standards Conduct regular site audits and implement improvements where necessary Recruit, train, and develop staff to maintain performance and morale Manage scheduling, resource allocation, and equipment logistics Build and maintain strong relationships with clients, responding to feedback and resolving issues Monitor KPIs and report on performance, productivity, and compliance Ensure health & safety protocols are followed across all sites

Requirements:

Proven experience in operations or team management within the cleaning or facilities sector Strong leadership and people management skills Excellent communication and client-facing abilities Ability to manage multiple sites and priorities effectively Knowledge of health & safety and compliance standards Flexible approach to working hours and travel Full UK driving licence

What will you get in return?

Android phone Laptop Nest pension, with 3% employer contribution Access to our Employee Assistance Programme- 24-7 Wellbeing Support 20 days holiday (plus bank holidays) Reimbursement of business travel expenses

Our commitment to Diversity, Equity, and Inclusion:

HW Facilities is an inclusive, equal-opportunity employer and seeks to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, with respect and dignity throughout our recruitment process.

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Ability to commute/relocate:

London BR1: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have proven experience in operations or team management within the cleaning or facilities sector? Are you confident in managing multiple sites and priorities effectively? Please describe your flexibility with working hours and travel between sites (e.g. early starts, late finishes, distance willing to travel, etc.). Do you have knowledge of Health & Safety and compliance standards? Do you hold any relevant qualifications such as IOSH, a Health & Safety qualification, or BICSc certification? If yes, please specify.
Licence/Certification:

Driving Licence (required)
Work Location: In person