Job Description

We require applications to be sent by email. Please send your completed forms to jobs@sohotheatre.com with STBHFB25 in the subject line. Application forms can be found on our website at https://sohotheatre.com/job/head-of-food-beverage/

If you would like to submit your application in another format, or you have any queries about this role, please contact our People Coordinator at jobs@sohotheatre.com to discuss alternatives.

We are looking for a creative, confident, and flexible problem solving Head of Food & Beverage. They will oversee the bar and catering teams and manage the bar General Managers at both Soho Theatre and Soho Theatre Walthamstow to ensure high performing operations and excellent customer service. The purpose of this role is to manage the food and beverage offerings by ensuring high quality products, effective operations, and strong financial performance.

Key Responsibilities

Working with the Executive team, develop and execute a clear, viable strategy for bars and
catering across the group, ensuring a fantastic offer for audiences and customers, a wellrun operation with a positive working culture, and a profitable F&B business within Soho Theatre

Reporting to the Executive team, lead on achieving financial targets across bars and catering

Bar Operations

Oversee and line manage a Bar General Manager at each venue, ensuring that they are delivering bar and catering operations that: Are fully compliant with all relevant legislation and regulations around licensing, health & safety and food hygiene, as well as all Soho Theatre policies
o Provide excellent customer service and audience experience in line with Soho Theatre's values, connected with other departments including Front of House
o Meet financial targets across income and expenditure

Ensure that Bar General Managers are supported by excellent line management, as well as appropriate policies and processes With the Operations Director and working with the Bar General Managers, provide a strategic approach to the working culture of the Bar teams, ensuring pro-active recruitment, retention and motivation of staff

Customer experience and Communications

Work with colleagues across the Executive and management team to ensure that the F&B operations across both venues align with the values and ethos of Soho Theatre as a whole Work with the Operations Director and STW Operations Manager to ensure that the bars play a key role in delivering an outstanding experience to customers and audiences through excellent customer service With the Communications team, ensure the F&B offer is fully integrated into wider external messaging around group activity Build on Soho's excellent relationships with bar suppliers to keep the offer up to date and relevant for the specific audiences we cater to, and seek out new suppliers to work with Build good networks and relationships with local businesses in Westminster and Waltham Forest to contribute to a positive nighttime economy, and wider local economy

Financial Administration

Work closely with Soho Theatre's finance function team and the Executive team to review weekly income against target, cost of sales and ancillary spend and contribute to monthly management accounting for each venue's F&B operation Regularly price check beverage items bought for the operation, to ensure that purchases are made at the best prices available Support as required with the annual audit process Attend Soho Theatre Bar board meetings as necessary, and report on all aspects of performance

Future Opportunities

Work with the Executive team to explore and develop future opportunities for the Soho Theatre group Contribute to capital projects that relate to F&B, liaising with internal and external teams as necessary to ensure these are delivered on time and within budget

Compliance

Act as Designated Premises Supervisor, and ensure that the conditions of the premises licences are met at all times Stay informed and aware of all relevant legislation regarding service of liquor and opening hours Act as main point of contact for EHO and other local authority teams Work with the Operations Director to ensure comprehensive insurance cover is in place Attend Soho Theatre H&S committee meetings as lead for F&B, contribute to annual H&S audits

General

Attend Heads of Department meetings to represent F&B, and work collaboratively with other department Heads to support the overall objectives of Soho Theatre Support the aims and objectives of Soho Theatre, both internally and externally Represent the Company as appropriate and as necessary at external events Uphold and champion the Equality Opportunities, Access and Diversity policies Undertake such other reasonable duties as may from time to time be required
Job Type: Full-time

Pay: 55,000.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Free flu jabs Health & wellbeing programme Sick pay
Work Location: In person