Job Description

Office location with Hybrid working: Hammersmith

The Head of Health & Safety is a senior leadership role responsible and accountable for Health & Safety compliance across all areas of the business. The role holder will ensure business policy, processes and procedures are in place for the active monitoring of in-life Health and Safety standards for all field and office-based employees, measured clearly with tangible KPIs to record H&S performance and proactively manage H&S risks within the business. The role holder will ensure the business is on track to meet the requirements of any and all external audits of H&S standards, through strong stakeholder engagement and direct action through the dedicated H&S team. The role holder will support and advise all departments up to and including exec level to ensure that Health & Safety legal requirements are adhered to across the organisation, identify and create improvement plans wherever necessary.

What will you be doing?

Leading the design, development, and implementation of comprehensive Health & Safety strategic frameworks that align with organisational goals and regulatory requirements. Be accountable for creation, implementation, and onward monitoring H&S policy, process and procedure across the company, inclusive of both field and office-based employees Accountable for H&S performance against key KPIs Responsibility for the successful management of external audits from H&S regulators within the industry Accountable for capturing, monitoring and mitigating all H&S risks within the business Ensure H&S is reported and managed by all business partners working on behalf of Hyperoptic Lead a safety-first culture across the organisation / promote awareness campaigns to drive engagement in health and safety practices

What we are looking for?:

IOSH Leading Safety NEBOSH General Certificate (or equivalent) - desirable Up-to-date knowledge of UK Health and Safety legislation, guidance, and best practice Training in incident investigation and root cause analysis Proven experience communicating H&S performance and risk information to executive and board level audiences Demonstrated leadership in developing, implementing, and continuously improving health and safety policies, systems, and procedures Ability to work to tight deadlines while maintaining a strong focus on health and safety compliance and accuracy Excellent communication skills (written and verbal), with the ability to clearly convey safety expectations and performance metrics Influential and credible leader able to engage stakeholders at all levels to embed safety ownership and accountability Analytical mindset with attention to detail for monitoring safety performance and identifying improvement opportunities

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!



Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing - whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:


We work smarter, together We stay focused We strive for excellence

Some of our key Benefits

Competitive salary Global Remote working for up to 2 week per year for those who are able to work remotely 25 days' paid holiday increasing each year, to a max of 35 Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers -- discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents




We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

You apply

We carefully review your application

* We'll get back to you -- even if it's a no (for now)