Job Description

:
Head of People & Culture
Function(s): People Strategy, Culture, Engagement, Organisational Development.
Reports to: Group Managing Director
Location: London
Working Pattern: Hybrid - 3 days a week within the office.
Salary: Competitive, based on experience.
About Us:
We are a group of fast-growing performance, creative, and e-commerce companies: Soar With Us, Hambi Media, Launch With Us, and For You Advertising. Together, we partner with some of the UK's most ambitious brands, delivering breakthrough advertising, growth strategy, and creative campaigns.
With a collective team of 80+ A-Players, we've profitably spent more than 500m on Meta, Google, and TikTok ads, and we're only just getting started.
As Head of People (Performance & Culture), you'll lead the group's overall people strategy - combining performance, engagement, and culture under one vision. You'll ensure our people's operations, policies, and practices deliver on business goals while creating an exceptional employee experience.
You'll play a hands-on leadership role, ensuring that values, progression, and performance frameworks are consistently applied across all agencies within the group.
Our Values:

• Extreme Ownership: Taking responsibility for every outcome within your control.
• Radical Curiosity: Challenging assumptions and exploring what's next to drive smarter, more innovative results.
• Kind Candour: Saying what needs to be said with honesty, empathy, and purpose.
• Client-Centricity: Thinking like owners, acting in our clients' best interests, always.

Requirements:
You...

• Are a people-first leader with a passion for building great cultures.

• Are a strategic thinker who can also roll up their sleeves and deliver.

• Are commercially minded and able to balance employee needs with business goals.

• Are a skilled communicator, coach, and relationship builder at every level.

• Are a proactive problem-solver who thrives in a fast-paced, multi-brand environment.

• Have 7+ years experience in people development or senior HR roles (in creative/agency environments)

Core Responsibilities:
People Operations & Strategy

• Lead and oversee all aspects of people operations including workforce planning, talent management, and compliance.
• Develop and implement people policies that balance employee needs with business objectives.
• Oversee onboarding, off-boarding, and employee lifecycle processes.
• Provide guidance on complex HR matters including disciplianry and grievances.

Performance & Development

• Build and manage robust performance review frameworks.
• Partner with department heads to align people goals with commercial objectives.
• Lead succession planning and leadership development programmes.
• Ensure consistent career development and progression processes.

Culture & Engagement

• Lead company-wide culture initiatives and internal communications.
• Drive engagement through recognition, feedback loops, and inclusive events.
• Champion diversity, equity, and inclusion initiatives.
• Maintain a values-led culture that drives motivation and excellence

Leadership & Organisational Impact

• Act as a trusted advisor to senior leadership.
• Present people insights and performance trends at leadership level.
• Collaborate with finance and operations on reward, benefits, and headcount planning.

What Success Looks Like:
6 Months:

• You are fully embedded as a trusted partner to leadership and the wider team.
• Internal marketing strategy is in place and engagement initiatives made live.
• Training schedule launched and uptake measured.

12 Months:

• Career progression frameworks are fully operational across departments.
• Retention rates improved and directly linked to improved client delivery.
• Recognised as the cultural and developmental driver within the Group.

24 Months:

• Recognised as a culture leader, shaping the group's reputation as one of the best places to work in e-commerce and advertising.
• Built a scalable people function capable of supporting rapid growth across multiple agencies.
• Partnering on long-term workforce planning, succession, and organisational design.

Benefits:
We believe looking after our people goes beyond the basics. That's why across the group, we offer:

• 26 days annual leave (including your birthday off, and additional days for long-term service).
• Private Health Insurance (with wellness perks and rewards, available after 6 months).
• Life Insurance & Smart Health Services (including 24/7 virtual GP and wellbeing support).
• Cash Plan (reimbursement for dental, optical, physiotherapy and other healthcare expenses).
• Company Pension (auto-enrolment with employer contributions).
• Professional Development Fund (courses, certifications, and resources to support career growth).
• End of Year Bonus Scheme
• Kudos Recognition Platform (peer-to-peer recognition across the group).
• Hybrid & Remote Working options.
• Work Abroad Scheme (up to 30 days at a time).
• Regular Company Events & Team Socials to bring our brands together.

Skills Required