Job Description

This role is offered on a fixed term/secondment basis for 6 months. The hours are part-time, 30 hours per week.
Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.
The Complex care at Home Team are looking for an experienced and motivated Band 4 who is looking for a new challenge working within a well established multidisciplinary team supporting adults who have complex health needs and long term conditions or frailty. If you feel this is you and are looking for a new experience then keep reading.
The Health and Wellbeing Coordinator will support a defined group of people who will benefit from a case management approach to improve quality of life and promote independence.
Main duties of the job
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for maximising the individual's potential for independence and working with health and social care services in facilitating a case management / advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and wellbeing coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills and that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
22 August 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
327-25-718
Job locations
Southgate Moorings
Kimbrose Way
Gloucester
GL1 2DB
Job description
Job responsibilities
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for supporting care to residents in Gloucester Cheltenham and the Forest of Dean by maximising the individual's potential for independence and working with health and social care services in facilitating a case management / advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and wellbeing coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills and that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
To liaise and effectively work alongside the Multi Disciplinary Team ( including statutory and non-statutory organisations) to support the work of all professionally registered staff within the team, including undertaking tasks as requested by allied health professionals.
We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).
Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas Job description
Job responsibilities
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for supporting care to residents in Gloucester Cheltenham and the Forest of Dean by maximising the individual's potential for independence and working with health and social care services in facilitating a case management / advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and wellbeing coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills and that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
To liaise and effectively work alongside the Multi Disciplinary Team ( including statutory and non-statutory organisations) to support the work of all professionally registered staff within the team, including undertaking tasks as requested by allied health professionals.
We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).
Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications
Essential

• NVQ Level 3 in health and social care management or similar qualification, or relevant experience
• GCSEs English & Maths Grade C or above

Experience
Essential

• Experience of working in a health and social care environment role
• Experience of working independently, unsupervised providing high quality services
• Have and understanding of the needs of people/adults with frailty or chronic health problems, particularly in relation to promoting their independence.
• Ability to work effectively alongside different service providers/patients/carers, supporting individuals to maximise self-management
• Able to communicate with patients in an empathic manner, adapting strategies to meet their needs
• To have a full driving licence and business insurance.

Desirable

• Experience or knowledge of health coaching and/or motivational interviewing techniques

Person Specification
Qualifications
Essential

• NVQ Level 3 in health and social care management or similar qualification, or relevant experience
• GCSEs English & Maths Grade C or above

Experience
Essential

• Experience of working in a health and social care environment role
• Experience of working independently, unsupervised providing high quality services
• Have and understanding of the needs of people/adults with frailty or chronic health problems, particularly in relation to promoting their independence.
• Ability to work effectively alongside different service providers/patients/carers, supporting individuals to maximise self-management
• Able to communicate with patients in an empathic manner, adapting strategies to meet their needs
• To have a full driving licence and business insurance.

Desirable

• Experience or knowledge of health coaching and/or motivational interviewing techniques