Job Description

We are looking for Healthcare Assistants, Band 3 working within our regional diabetes outpatient clinic team. Supporting the wider multidisciplinary team caring for people living with diabetes by recording blood glucose, blood ketones and observations prior to consultation. All observations are recorded electronically onto System one. Downloading blood glucose monitoring equipment.
Applicants should have a keen interest in working with people living with diabetes. The unit will be moving into a new department based at the Freeman Hospital in the summer of 2025.
PREVIOUS APPLICANTS NEED NOT APPLY

• Interview Date: 29 September 2025
• 25 Hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE
Main duties of the job
The clinic team record observations, take pre consultation blood test and basic diabetic foot assessments. Ensure clinics are running smoothly and keep patients informed of any delays. Provide appropriate care for anyone who has hypo or hyperglycaemia.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
317-2025-14-15-DR-B
Job locations
Trustwide
317 Trustwide
NE7 7DN
Job description
Job responsibilities

• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
• To undertake a range of delegated clinical duties
• Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives
• Continue to develop and maintain competencies to maintain high quality safe care
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
• Assist with admin & clerical duties as required

Job description
Job responsibilities

• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
• To undertake a range of delegated clinical duties
• Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives
• Continue to develop and maintain competencies to maintain high quality safe care
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
• Assist with admin & clerical duties as required

Person Specification
KNOWLEDGE
Essential

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care
• Ability to carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner
• Ability to meet basic care needs of patients, washing dressing, assistance with feeding etc
• Understanding of confidentiality

Desirable

• Understanding of basic food hygiene concepts
• Understanding of basic safeguarding
• An understanding of working in the NHS

SKILLS
Essential

• Basic IT skills
• Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager
• Ability to initiate emergency action when required e.g. Cardiac arrest, Fire

Desirable

• Venepuncture skills

EXPERIENCE
Essential

• Ability to plan, prioritise own and delegated work tasks and activities

Desirable

• Experience of caring in a health care setting
• Previous work in a health care setting
• Previous NHS experience

QUALIFICATIONS
Essential

• Level 3 qualification in Health and Social Care or equivalent level qualification and / or equivalent relevant experience
• GCSEs in English and Maths at Grades 3-1 (or D-E or Level 1 Functional/Key Skills)
• Full UK driving license holder

Desirable

• GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)

Person Specification
KNOWLEDGE
Essential

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care
• Ability to carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner
• Ability to meet basic care needs of patients, washing dressing, assistance with feeding etc
• Understanding of confidentiality

Desirable

• Understanding of basic food hygiene concepts
• Understanding of basic safeguarding
• An understanding of working in the NHS

SKILLS
Essential

• Basic IT skills
• Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager
• Ability to initiate emergency action when required e.g. Cardiac arrest, Fire

Desirable

• Venepuncture skills

EXPERIENCE
Essential

• Ability to plan, prioritise own and delegated work tasks and activities

Desirable

• Experience of caring in a health care setting
• Previous work in a health care setting
• Previous NHS experience

QUALIFICATIONS
Essential

• Level 3 qualification in Health and Social Care or equivalent level qualification and / or equivalent relevant experience
• GCSEs in English and Maths at Grades 3-1 (or D-E or Level 1 Functional/Key Skills)
• Full UK driving license holder

Desirable

• GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)

Skills Required