Healthcare Support Worker

York, United Kingdom

Job Description

We are looking for people who are caring, compassionate and love the challenge of a busy unit. You will be guided in your role by our friendly and supportive team.
For this role, you will have to demonstrate excellent communication skills, display a positive professional manner, be adaptive to change and work well with a diverse team of professionals.
In return, we will provide the opportunity and support for both personal and professional growth, learning and development.
We encourage you to get in touch to arrange an informal visit to see our fantastic team and department.
Please note: this role requires cross site working
Main duties of the job

  • To assist the registered practitioner in providing high quality compassionate care and assistance to patients/relatives and their carers, appropriate to their needs.
  • Responsible for carrying out tasks as delegated by the registered practitioner, who has overall accountability for delegating care.
  • To provide pastoral support to new starters to the ward in a kind and compassionate manner.
  • To use own initiative within the level of competence to complete day to day activities for therole.
About us
Interviews for this position will be held in person ONLY. Remote interviews will not be available.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
Trust Information Pack: https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
24 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
419-7478341-HCSW-SY
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Skills and Attributes
Essential
  • Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
  • Understanding of confidentiality requirements in a healthcare setting
Qualifications & Education
Essential
  • Successful completion of the care certificate
Desirable
  • Level 2 Maths and English (GCSE A-C or equivalent) or Functional Skills Level 2
  • Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards
Knowledge & Experience
Essential
  • 3 Years previous health care assistant experience.
Person Specification
Skills and Attributes
Essential
  • Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
  • Understanding of confidentiality requirements in a healthcare setting
Qualifications & Education
Essential
  • Successful completion of the care certificate
Desirable
  • Level 2 Maths and English (GCSE A-C or equivalent) or Functional Skills Level 2
  • Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards
Knowledge & Experience
Essential
  • 3 Years previous health care assistant experience.

Skills Required

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Job Detail

  • Job Id
    JD3852311
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £24,937-26,598 per year
  • Employment Status
    Full Time
  • Job Location
    York, United Kingdom
  • Education
    Not mentioned