Job Description

Role Overview:

As a Junior Customer Service Specialist, you will be the face of our brand and our clients', working on-site to assist customers, answer enquiries, and ensure a high-quality experience. This is a fantastic opportunity for someone looking to develop a career in customer service and marketing within a fast-paced, supportive environment.

Key Responsibilities:

Provide friendly and professional customer service during face-to-face interactions Answer product and service enquiries with confidence and clarity Assist in resolving customer concerns and ensure satisfaction Represent client brands with a positive and professional attitude Record feedback and customer data to support campaign analysis Collaborate with marketing and sales teams to optimise customer experiences

What We're Looking For:

Excellent communication and interpersonal skills Friendly, approachable, and proactive attitude Ability to work in a fast-paced, customer-facing environment A team player with a strong work ethic No prior experience required - full training provided

What We Offer:

In-depth training and ongoing support Opportunities for career growth and internal progression A collaborative and energetic team environment The chance to work with leading brands and develop real-world experience

Ready to kick-start your marketing career?

If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

London WC1R 4PS (required)
Work Location: In person