Job Description

The Role

Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - 27,518.00 Per Annum

Do you have a valid

SIA licence?

Are you customer focused?

Do you work well in a team?

Does this sound like you?




If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based in Cardiff. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.

What you'll do:

Provide direct support to the Car Park Supervisor and perform daily operations in the car park



Ensure vehicles are parked in a way, that will maximise potential space and revenue



Ensure all operating procedures are fully adhered to



Undertake foot patrols of the car park in line with patrol schedules, in order to deter crime and antisocial behaviour



Provide excellent customer service, ensuring we deliver the best customer experience to all customers



Utilise both internal and external IT based functions for parking permit management



Monitor and report all parking equipment faults accurately and in a timely manner



Maintain compliance with company policies on Health & Safety



Undertake tasks to maintain cleanliness and appearance of the car park to ensure company standards are adhered to



Establish and maintain effective relationships with Internal and External stakeholders

Strive to Improve SLA performance of the service provided by APCOA

What you'll bring:

You will have good problem solving skills



You will be friendly and able to work in a team



You will have excellent customer service skills



You will have good communication skills



If this sounds like you, then

APPLY NOW

and come and join our Friendly team!



We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.