Job Description

NeuroHealth Case Management Services is a successful and established organisation that provides case management for adults and children who have sustained life changing injuries including brain injury, spinal cord injury and amputation, within London, Home Counties and The South of England. NeuroHealth is committed to fostering a positive workplace culture, ensuring compliance with all relevant legislation, and supporting the professional growth and well-being of our team, providing a supportive and inclusive environment for all staff.

This opportunity is for a hands-on leader who is highly organised, efficient, and people-focused, to play a key role in all staff life-cycle events, shaping our company culture and ensuring our compliance standards are met. We are a growing, motivated, and enthusiastic company that strives to make a difference in our industry.

Hours:

Part time - 3 days per week / 22.5 hours. Specific working days and times to be agreed, with some flexibility to accommodate business needs and the successful candidate's availability. Remote working is available, with attendance at the office required one day per week for key meetings or activities.

Location:

Primarily remote working, with attendance at the company office in Clapham, South London, required one day per week for key meetings or activities. Occasional travel within London and the surrounding areas may be necessary as and when required.

Salary:

Employed50,000 -55,000 per annum (pro rata, depending on experience)

Responsibilities

Lead and promote a positive workplace culture aligned with company values. Act as the primary point of contact for staff related issues, ensuring timely and effective resolution. Oversee all aspects of compliance, including policies, procedures and regulatory requirements. Develop, implement and regularly update policies and procedures to align with company objectives, legal requirements and best practice. Ensure policies and procedures are clearly communicated to people through training programmes, resources and internal/external communications. Develop and deliver training programmes and presentations on important HR topics, relevant legislation and initiatives. Provide guidance and support to managers and staff on HR, culture, and compliance matters. Manage staff relations, including conflict resolution, grievances, and disciplinary processes. Manage staff absence, annual leave and performance monitoring. Support payroll processes in collaboration with Finance, Senior Management and external providers. Support recruitment, onboarding, and retention initiatives to attract and retain top talent. Managing staff contracts and renewals, probation periods, supervisions and appraisals. Managing HR systems to ensure accurate data entry and record keeping, in line with GDPR and company policy, using data insights to drive improvements and aid decision making. Monitor and report on compliance with employment law and internal policies. Coordinate and support wellbeing and engagement initiatives. Prepare reports and correspondence for internal and external stakeholders. Contribute to service development and continuous improvement.

Key Skills & Requirements

Education:

Bachelor's degree; CIPD Level 5 or above; or other HR/compliance certifications.

Experience:

5+ years in HR involving senior management/leadership, compliance, or a related field (healthcare preferrable); experience in regulated environments; understanding of employment law and best practice; experience in complex or multi-site organisations (healthcare preferrable)

Skills:

Leadership, strong communication, problem-solving, attention to detail, stakeholder management, and ability to work with confidential information.

Attributes:

Team spirit, reliability, initiative, commitment to positive culture, and enthusiasm for supporting others.

Benefits

We believe in taking care of our team members just as much as we take care of our clients. We offer a comprehensive benefits package designed to support your well-being and professional growth. Our benefits include:

Hybrid working and flexible hours Generous holiday allowance - including additional leave days such as a day off on your birthday. Financial security: Excellent remuneration, pension scheme, and development and growth programme for career progression Employee Assistance Programme, including mental health, wellbeing and counselling and support services. Professional development: We are committed to your growth and continuous improvement, providing support for ongoing learning and development of skills, including training programmes and career advancement resources.
Job Type: Part-time

Pay: 50,000.00-55,000.00 per year

Expected hours: 22.5 per week

Benefits:

Additional leave Casual dress Company pension Flexitime Health & wellbeing programme Sick pay Work from home
Application question(s):

Are you CIPD Level 5 certified or higher? Experience of working in a regulated environment?
Education:

Bachelor's (required)
Experience:

HR experience including senior management/leadership: 5 years (required)
Work Location: Hybrid remote in London SW9 6DE