Job Description

About Us

At Heatflow Experts Ltd, we combine technical expertise with a passion for outstanding customer service. As part of the Dxpress Group, we specialise in the installation, maintenance, and repair of plumbing, heating, ventilation, and air conditioning systems for residential and light commercial clients.

We pride ourselves on professionalism, integrity, and delivering high-quality workmanship on every job. As we continue to grow, we're seeking a motivated Plumbing & HVAC Technician to join our skilled team and help shape the future of our service delivery.

Role Purpose

The Plumbing & HVAC Technician will play a key role in delivering exceptional installation and maintenance services to our clients. You will be responsible for diagnosing faults, carrying out repairs, installing new systems, and ensuring compliance with all relevant building, safety, and environmental regulations.

This is an exciting opportunity for a multi-skilled professional who takes pride in precision, customer satisfaction, and continuous improvement.

Key Responsibilities

Install, service, and maintain plumbing, heating, ventilation, and air conditioning systems Carry out fault diagnosis, repairs, and performance testing Install and maintain unvented hot water systems and water storage solutions Conduct safety checks, system flushes, and preventative maintenance visits Work from technical drawings and schematics to ensure accurate installations Ensure all work is completed to industry standards, adhering to WRAS, G3, and F-Gas regulations Maintain accurate records via the company's job management system (CRM) Provide excellent customer service, offering professional advice and clear communication Promote company values, uphold brand standards, and maintain a safe and tidy work environment
Essential Skills & Qualifications

NVQ Level 2 or 3 in Plumbing and Heating (or equivalent) Proven experience in domestic and/or light commercial plumbing and HVAC systems WRAS and Unvented Hot Water (G3) certification Strong understanding of building services, H&S regulations, and compliance requirements Ability to work independently and manage workload efficiently Excellent fault-finding, troubleshooting, and problem-solving skills Full UK Driving Licence
Desirable Qualifications

Gas Safe Registration (CCN1 + Appliances) F-Gas Category 1 Certification Experience with renewable systems (Air Source Heat Pumps, Solar Thermal) CSCS Skilled Worker Card Basic electrical knowledge (Part P or equivalent)
What We Offer

Competitive salary based on experience Company van and fuel allowance (if applicable) Branded uniform, PPE, and tools 28 days holiday (incl. bank holidays) Ongoing training and career development opportunities Supportive, friendly working environment with a focus on quality and safety Opportunity to grow within a progressive, expanding company
How to Apply

If you're a professional who values quality, customer satisfaction, and continuous growth, we'd love to hear from you.

Please send your CV and a brief cover letter to info@heatflowexperts.co.uk quoting "Plumbing & HVAC Technician" in the subject line.

Job Types: Full-time, Permanent, Volunteer

Pay: 35,420.00-45,660.33 per year

Benefits:

Company events Employee discount Flexitime On-site parking Paid volunteer time Referral programme
Work Location: In person