Job Description

Job Title: Senior Business Consultant - Global Ops
Location: Home-based with travel to client site or Columbus offices as required
Salary: Negotiable (We aim to improve your current package)
Bonus: Yes
Holiday: 25 Days, Plus Bank Holidays (Increasing with Service),
Medical Insurance: Yes (terms apply) plus additional Health Cashback Plan
Hours: Full time (36.5 hpw)
Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi)
THRIVE, GROW and SHAPE THE FUTURE
People always come first at Columbus. We're a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Just as importantly, we're a workplace where careers are nurtured and development is supported through clear, structured career paths.
Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you'll find the freedom to explore ideas, challenge convention, and shape your own path.
Let's thrive, grow, and shape the future together.
Global Ops D365 team,
By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor.
"The team is great and want to get stuck in and help each other out, we have good customers, and no two days are the same"
Diversity and Inclusion are close to our hearts.
We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future.
The role of Senior Business Consultant - Global Ops

• Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required.
• Perform root cause analysis and incident management to minimise future issues, and To identify and promote potential commercial activities.
• Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration.
• Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary.

Travel and Hybrid Working
We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK.
We encourage those in customer-facing roles to aim to come into the office at least once a month, and also team meetings and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you.
About You (The Essentials)

• Microsoft exams qualified D365 F/SCM Finance Certified.
• Knowledge of Electronic Reporting, Tax Calculation Service,
• Global VAT / Tax an advantage.
• Wider D365 F/SCM functional knowledge.
• c5 years+ D365 experience in a consulting or internal lead D365 role.

• Full driver's licence and access to a vehicle
• Curious, looking to challenge the status quo and improve
• Collaborates well with both internal and external colleagues
• Committed to personal development and becoming a Trusted Advisor in your field.

What we can offer
You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance.
At Columbus you will get;-

• 25 Days Annual Leave (Increasing with Service)
• Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More

• Enhanced Maternity Pay
• Access to Free Training Courses Delivered by Columbus Academy
• Free Microsoft Certifications and access to Microsoft Learn
• Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations)
• Free Barista Coffee and hot drinks made in-house
• Free Beer and Fizz every day (2 - 5pm)
• Casual Dress Code in our Offices
• Personal Pension Plan

• Life Assurance x4 Salary
• Cycle-to-Work Scheme
• 2,500 payment for successful candidate referrals
• Flexi-phone upgrade scheme (if eligible)
• Plus many many more (check out our careers pages for details)

Employee Wellbeing Program (terms apply)

• Free 24/7 Access to Cubo Gym(s)
• Vitality Medical Insurance
• Westfield Health Cash plan (includes an Employee Assistance Lines),
• Mental health first aiders
• Virtual suggestion boxes

Next Steps
If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up-to-date? then apply using your LinkedIn profile in seconds.
You may also be prompted to "Connect with us", but please don't worry if you don't have the time; it does not impact your application.
In the meantime, check us out on or
STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS
Suitable for candidates working with/as: Functional Consultant, Functional Architect, Support Consultant, Finance, F/SCM Consultant
Gold Partner and Inner Circle
As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market-leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft.
As Microsoft Inner Circle members, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem.
With over 1,500 colleagues across more than 10 countries, we bring global perspectives and local understanding. What unites us is our belief in creating meaningful impact -- for our people, our customers, and the journey ahead.
Columbus is a consultancy company focused on helping organisations drive business value by advising, creating, and advancing the entire business. We deliver digital value through human intelligence, enabling our customers to innovate and grow.

Skills Required