Service Desk Administrator

Glasgow, SCT, GB, United Kingdom

Job Description

This will suit someone very experienced in admin and office work. This position offers a varied working day of tasks.

The role will involve supporting our Service Department, logging client requests to attend site, planning and booking customers CCTV, Intruder, Fire system maintenance as well as Fire Extinguishers maintenance.

Communicating and working alongside our service engineers, relaying all customer's alarm security queries/needs

Good working knowledge of computer packages; CRM's, Word, Excel and Outlook.

Advantage if experienced in CASH and SAGE, although training given

Excellent telephone manner and skills

Being able to organise a busy work load, respond quickly to changing priorities, often under pressure

Timely provision of all documentation upon work completion as per maintenance schedule/contracts requirements

Electronic data management and filing of job records and other documentation as required

creating purchase orders for repair works noted from engineer reports

phone calls on a daily basis

Office experience essential or similar role, training will be provided.

Excellent time keeping and sick record is very important.

More information and job description given at interview. Working hours shall be Monday to Friday. Hours can be discussed for the right person.

Work remotely

No
Job Types: Full-time, Permanent

Pay: 24,500.00-25,500.00 per year

Benefits:

Company pension On-site parking Referral programme
Experience:

Administrative: 10 years (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3939437
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned