Job Description

PSSI Service Technician

and Person Specification
Background - Having Fun!
PSSI is a strange company in these modern times, thriving in spite of the explosion in Internet commerce. The growth is driven by our VERY SIMPLE PHILOSOPHY...

To be unbeatable in terms of

Customer EXPERIENCE Product QUALITY SERVICE levels and knowledge Reasonable PRICING
Customer experience is absolutely key. We aim to select products, suppliers and staff that will encourage customers to return to us time and time again.

Part of this is providing a FUN and PLEASANT experience when buying from us. This means that (most of the time) we want PSSI to be a fun place to work, where staff want to get stuck in and enjoy what they do.
What We Do
PSSI is a Supplier of industrial products and services. Our main areas of interest are:

Hydraulic hoses, including on-site replacement Quality compressors and pneumatics, including on-site servicing Quality welders and consumables Hydraulic power packs and components Oils, lubricants and greases & associated pumps, funnels, nozzles etc Pressure wash machines, hoses, lances, spares and components Metal removal (drill bits, grinding & cutting discs) PPE hi viz clothing and safety boots Vehicle and trailer lighting components Power distribution products - bearings, belts
Service Technician

Using well equipped van to service compressors and do on-site hydraulic hose replacement Helping out in the depot when not otherwise occupied Using Sage account package Answering phone enquiries Occasionally ordering products from suppliers Training will be given as necessary Site work - Quarry Passport Compressor servicing and repair - Supplier based training Hydraulic hose assembly - In house Sage Accounts Package - In house
Person Specification

Engineering / technical / service background or aptitude Reasonably fit and strong as the job occasionally calls for heavy lifting or getting into difficult positions to access equipment etc. Personable - forming positive relationships with staff and (most) customers is essential High level of patience - Job involves lots of customer contact which can be taxing. Flexibility - we have a tradition of making the most of staff strengths and working round the weaknesses. This means we try to dovetail everyone's skills to create the best working environment, which we think generates happy, loyal staff Flexible attitude to working hours - important stuff always seems to happen at the beginning and end of the normal working day. We match this flexibility to try and fit in around your personal commitments Reasonable level of numeracy and literacy
Benefits & Conditions of Service

Good place to work, some employees have been with us for over 10 years Hours and competitive pay by negotiation Standard working week is 42 hours One Saturday morning in three 20 days paid holiday plus 3 days at Christmas
Job Types: Full-time, Permanent

Pay: 28,000.00-31,500.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension On-site parking Profit sharing
Schedule:

8 hour shift Day shift Holidays Monday to Friday Weekend availability
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: Service Technician August 2025
Expected start date: 04/08/2025