Job Description

3 posts | TITAN Travel Mentor | 8612 | 1 x permanent contract, 2 x temporary contracts until end of September 2025 | 37 hours per week | 25,584 to 27,269 per annum | Grade E | Countywide

We are looking to recruit engaging and motivational TITAN Travel Mentors to our successful team.

We currently have three roles available:

2 x temporary posts across Norfolk


1 x permanent post in the City & South locality



Please indicate in your application which post(s) you are interested in.



As a Travel Mentor, you will travel in the community, therefore,

a full driving licence and access to a car is required.

As a TITAN Travel Mentor, you will support young people with Special Educational Needs and Disabilities (SEND) and vulnerable adults to become confident, independent travellers. Travel Independence Training Across Norfolk (TITAN) is a comprehensive programme that offers training, both in schools and in the community. It empowers the individual to become part of their community, opening a world of new opportunities to take part in further education and employment as well as becoming more socially active.



The role is extremely rewarding, and you will see a real positive change in the people you support. Engaging with someone who may never have travelled independently before and seeing their confidence grow is always great to see. You will be delivering a range of support which enables individuals to overcome barriers. Supporting them to believe in their potential and develop their skills to become independent travellers.



TITAN travel training is truly bespoke and therefore flexibility is a key skill for our Travel Mentors. You will enjoy working with people and being in the local community each day. As well as building a good rapport with trainees you also need to be able to work well with families, carers, and other key stakeholders to build positive relationships.



This role is predominantly based in the community, however, the service practices hybrid working where you split your working time between one or more workplace and remote locations such as your home. Our technology platform and equipment will enable you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.



Although the role will take place during core hours, occasional evening and weekend work may be required to attend events where you will promote the TITAN travel training offer.



You can find out more about the work we do and the role of a TITAN Travel mentor here TITAN travel training - Norfolk County Council

The role requires an enhanced adult and child DBS check.

Before you apply, we recommend reading the full

and Person Specification

to help you demonstrate you meet the criteria.



These are some benefits you can enjoy by working for Norfolk County Council:


Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. Financial benefits such as: + ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
+

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee?

See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 24 July 2025

All other applicants closing date: 30 July 2025