The ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and to meet the highest standard of customer service and renewals. The role is extremely varied and you will be expected to handle multiple tasks. Key Responsibilities…
Handle day to day ‘front of house’ customer and their customers’ liaison. Perform reception duties in and efficient, professional and courteous manner. Answer switchboard and maintain a rapid response rate according to agreed standards. Log information on calls received, where…