Ser Solutions

London Your responsibilities Lead and develop a team of four Product Managers, providing strategic direction, mentorship, and performance management. Define and execute the product strategy to transition the organization toward an application led model, focusing on business applications that extend…

London Key Responsibilities CX Process Optimisation Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and…

London, Paris Key Responsibilities You manage all phases of the implementation project lifecycle, ensuring successful initiation/planning, execution, testing, cutover/go live, and handover to Support. You partner with the Customer PM to become a trusted resource and actively drive the implementation…