Ser Solutions

### London Key Responsibilities CX Process Optimisation Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management Identify bottlenecks and implement improvements to ensure scalability and consistency across regions…

### London, Paris Key Responsibilities You manage all phases of the implementation project lifecycle, ensuring successful initiation/planning, execution, testing, cutover/go live, and handover to Support. You partner with the Customer PM to become a trusted resource and actively drive the…