Job Description

Horizon Healthcare are looking to recruit patient co-ordinators who have past experience of the role or experience of working for 111.

Hours offered

Position 1 - Monday, Tuesday, Friday 08:00 - 14:00 AND Wednesday 14:30 - 18:30 (24 hrs per week)

Position 2 - Monday, Tuesday, Friday 08:00 - 14:00 AND Thursday 14:30 - 18:30 (24 hrs per week)

Our receptionists deliver a quality reception service, dealing directly with patients, relatives and carers either face to face, by telephone or digitally. Reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g. visit requests). The bulk of the working day will involve working in our call hub, so experience of a call centre environment is desirable.

Previous experience of working in a GP setting is desirable but not essential.

Horizon Healthcare is a friendly City centre practice based over two sites with a diverse population of 27,000+ patients.

We are a three GP Partnership supported by dedicated teams of Salaried GPs, Nurse Practitioners, Clinical Pharmacists, Paramedics, Practice Nurses and HCAs, along with support from Mental Health practitioners, Physiotherapists, Dieticians and Midwives. We are backed up by an excellent management, administration and reception team.

We are based over two sites and you may be required to work at either of these.

WAGE IS DEPENDENT ON AGE.

PLEASE NOTE: PAST UNSUCCESSFUL APPLICANTS NEED NOT APPLY

Interviews will be held as soon as possible after the closing date of 24/10/25

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 24 per week

Benefits:

Company pension Employee discount Free flu jabs Sick pay
Application question(s):

Please state which position 1 or 2 you are applying for.
Experience:

Medical Receptionist or 111: 1 year (required)
Work Location: In person