Location
About the job
Benefits
Things you need to know
Apply and further information
Location
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Wales
About the job
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Job summary
The post holder(s) will work as part of a large team which supports the Mental Health Tribunal for Wales (MHRTW) which is an independent tribunal that safeguards patients who have had their liberty restricted under the Mental Health Act.
The post provides an opportunity to develop operational skills by ensuring that tribunal hearings are scheduled, and any follow up action is delivered in compliance with statutory requirements and within specified timescales.
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Job description
The post holder(s) will be responsible for their own caseload.###
Person specification
The postholder(s) will be responsible for:
Preparing tribunal case files by acknowledging applications within the required timescales and maintaining an accurate record of incoming and outgoing correspondence.
Arranging dates for hearings and securing panel members to take part in them.
Comunicating both verbally and in writing with a range of stakeholders ensuring that accurate records are maintained.
Collating and distributing tribunal reports and tribunal hearing decisions to a range of stakeholders within the required timescales.
Recording accurate information which is used to monitor the number of hearings that take place and how many tribunal members take part in the hearings.
Admitting panel members to virtual hearings. Welcome attendees and support the tribunal hearing panel by dealing with any queries during the hearing.
Acting as a first point of contact for telephone enquiries and a public facing mailbox which is covered between the hours of 9am and 5pm on a rota.
Ensuring that information given is accurate and complies with information security policies; escalating complex queries to the Business Managers.
Maintaining accurate records and prioritising work to ensure deadlines are adhered to.
Processing incoming and outgoing post on a rota basis. This will require the post holder to attend a local Welsh Government office at least once a week.
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Behaviours
We'll assess you against these behaviours during the selection process:
Managing a Quality Service
Delivering at Pace
Making Effective Decisions
Changing and Improving
Benefits
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Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Things you need to know
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Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.
The selection process and stages are:
Number of Stages:
2 stage process
Stage 1 Application Form
Stage 2 Interview
Feedback will only be provided if you attend an interview or assessment.###
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###
Contact point for applicants
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Job contact :
Name : Welsh Tribunals Unit
Email : MHRT@gov.wales
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Recruitment team
Email : SharedServiceHelpdesk@gov.wales
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Further information
Recruitment principles and complaints
We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.
If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales. Please ensure that you refer to the vacancy reference number.
If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk.
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