Job Description

System Administration Planning and coordination of surveys Remote support

Specific Working Conditions:

Must be able to lift items up to 25kg This position requires physical work on deployed warships involving movement in small spaces. This position requires 25%-40% Temporary Duty away from site. This position requires personnel to be fully deployable. All deployable personnel must be fully vaccinated against COVID-19.

Duties and Role

Assists Core Section Head with the development of technical solutions for all maritime afloat tasking, development of troubleshooting SOPs, and technical refresh/upgrade of all system hardware; Assisting with the planning and coordination of ship surveys prior to scheduled CIS installation; Assist with the System Administration (SA) of HW and SW of assigned systems; Ensures all technical and service oriented documentation pertaining to assigned systems, interconnections, supporting cable plant etc. is prepared, properly stored and kept up-to-date; Ensures Configuration Control data is reported to Core Section Head in a timely manner; Involved in providing remote support of Flagship handovers for those nations involved in the Standing Naval Forces (SNF's). Maintains a close liaison with other technicians and engineers within the CSU and the wider NCI Agency.

Requirements

NATO Secret security clearance Knowledge and experience in VMware Virtualisation technology. Knowledge of SAN technology. Knowledge and experience in Windows workstation imaging techniques. Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. Knowledge and experience in Application Server technologies Knowledge of ITIL IT service management model; Knowledge of Incident and Problem Management processes and experience in this area; Ability to write technical documentation and user guides; Ability to communicate effectively orally and in writing. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn't stop at the first answer * Customer Focus - Focuses on customer needs and satisfaction; acts with customers in mind; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.