Job Description

We are seeking a senior radiographer who wishes to work at Chelsea and Westminster Hospital so that they are surrounded by people who put patients first and are also keen to invest in themselves and the organisation.



This Lead Radiographer - QSI, Quality and Governance role is for those not simply interested in the routine, day-today radiographer positions which may be offered elsewhere. Chelsea and Westminster Hospital NHS Foundation Trust believes that our people will get out what they put in, and that requires our active support to develop our people, so we make it a top priority that our radiographers always feel valued and part of something bigger.



The post holder will be responsible for the implementation and monitoring of an effective quality assurance database of all imaging equipment in X-ray rooms and mobile x-ray equipment together with the superintendents and medical physics team.



The core aspects of this role will be to support the radiological sciences speciality/modalities in the monitoring of systems and data that provides evidence for the requirements of the quality agenda including;



QSI, Care Quality Commission, NHS Resolution, governance assurance, Patient Safety, Information governance. Support the clinical teams with the root cause analysis (RCA) process and delivering to timescale. Support the specialty with fulfilling duty of candour requirements. 72 hour reports to meet the trust quality requirement. Outsourced service escalation from contract meeting of any quality issues and support the ongoing work to achieve the ISO levels of attachment via effective monitoring and or escalation from radiological sciences speciality/modality to care groups' quality and risk governance meetings.



As part of this role you will rotate through all relevant modalities within the departments such as general x-ray, CT, General, Interventional etc. The successful applicant will be required to work a minimum of 37.5 hours per week. Core hours will be worked on a rotational basis, between 8am and 8pm Monday to Sunday and on-call.



Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.



Successful applicants will be expected to produce high quality imaging services to assist in diagnosis and treatment and will also be responsible for training and supervising junior staff and students. Our staff are our most important asset which want to ensure reach their full potential.

Responsibilities include:

To ensure site coordination, adherence to and the continued accreditation with Quality Standards in Imaging (QSI). The individual will be the named lead responsible for inspections carried out annually by UKAS.



Approach all situations with curiosity, interest and with the potential to innovate.



To demonstrate perspective taking when dealing with patients, customers and fellow staff alike so that all views are understood and considered.



To undertake all radiographic duties efficiently and to the highest quality standards.



To ensure the QA, maintenance and servicing of all equipment within the department is performed



To carry out regular auditing of NMR activity to ensure compliance with NMR written protocols & policies.



To effectively manage patient complaints in line with the Trust policy.



To investigate and manage Datix incidents.



To ensure that all patients receive the best possible standard of care.



Commitment to ensuring own development by exposing self to all necessary modalities at Chelsea and Westminster Hospital.



Assist with practical training of junior staff and student radiographers, acting as a role model through leading by example.



Communicate with other staff members to ensure the smooth running of the directorate.



Ensure that Radiation Protection guidelines, IR(ME)R, IRR, etc. guidelines and local rules are strictly adhered to.



Act as a radiation protection supervisor for the required imaging services.



Ensure that the rules and procedures of the Health and Safety at Work Act 1974 are strictly adhered to, and that all working areas are kept clean and safe.



Work autonomously.



Maintain an accurate record of departmental policies, when they are due for review and ensure these policies are reviewed on time by the appropriate persons.



Maintain an accurate record of LDRL audits, when they are due for review and ensure these audits are completed and interpreted by the appropriate persons.



Participate in departmental quality assurance programmes as required.



To co-ordinate and support with the development, implementation and effective operation of a robust clinical governance support structure for the speciality/modality to meet the care group and Trust Board requirement, reviewing its effectiveness and auditing processes regularly to ensure it remains robust.



Support and coordinate the development and delivering of training on key aspects of risk management, governance and related activities to key staff to ensure that systems are in place to identify, learn from and remedy clinical incidents and 'near misses' linking any related to human factors.



Monitor compliance with action plans or reports from external visits.



Ensure that clear agreed policies, procedures and protocols are in place to support the delivery of safe services and care to patients. Ensure that these policies etc. are published widely, available, understood and acted upon.



Audit complaints on a regular basis, identifying themes and trends arising from them, provide regular reports on these at speciality / modalities meeting and as part of the speciality report for the care group quality and risk meeting. Facilitate an improvement programme to support change to service or clinical practice required arising from complaints or incidents.



Ensure a change register is maintained, logging action plans developed and changes in practice resulting from complaints, concerns, compliments, RCAs, AARs, innovation and quality improvement initiatives.



Maintain a record of audit cycles to ensure changes made are embedded / sustained in practice.