Job Description

Are you passionate about supporting and transforming the lives of people who are experiencing or recovering from homelessness?

We're looking for Project Workers to join our dedicated Hither Green team at Spring Gardens and Hilda House. This is a great opportunity to be part of a specialist, trauma-informed service supporting 68 highly vulnerable adults in Lewisham who have experienced homelessness and face multiple challenges including mental health issues, complex needs, substance use, and trauma.


In the role of Project Worker you will be joining our busy client focused service to:

Use a person-centred approach to support clients in identifying and working towards their personal goals. Respond to incidents and crises as part of a team, prioritising safety and wellbeing. Provide practical and emotional support in a caring, approachable way. Contribute to a safe, high-quality accommodation service as part of a committed team. Maintain accurate records related to client support, housing management, and health & safety. Lead shifts on a rota basis, ensuring effective task delegation and smooth service delivery. Continue developing your skills to provide holistic support while deepening your knowldedge of housing and benefits law, and other specialist areas - supported through training, supervision and line management.

You will work on 8 weekly shift rota that includes early shifts 08:00-18:00, late shifts 13:00-22:30, weekends 08:00-20:30 and bank holidays. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you

We are looking for inspirational, people who have a a genuine desire to support people to rebuild their lives.


If you can demonstrate the below we'd love to hear from you:

Experience in helping individuals identify personal goals and supporting them through a process of change. An understanding of the challenges faced by people experiencing homelessness. Experience supporting vulnerable individuals to identify goals and navigate change. A solid grasp of the support needs of people on low incomes, including rent issues and maintaining professional boundaries. Strong interpersonal and listening skills, with a genuine interest in working holistically and person-centred with clients. Confidence in supporting colleagues during difficult situations and knowing when to seek external help. Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety. A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.

We believe in the value of lived experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) and welcome applications from people who can draw on personal experience to build rapport and support service users within a recovery focused approach.

How to apply

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.


When you're ready to apply click the 'Apply Now' Button to start your online application form.


To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.

Closing date: 10 am on 3 November 2025

Interview and assessments on: 18-20 November 2025

We're eager to learn about the real you! That's why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your story and potential.



INDMED



Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.


3 Thomas More Square, Tower Hill, London, E1W 1YW

Telephone: 02038566000