. If you're passionate about people leadership, performance delivery, and third-party logistics, this role is a chance to make real impact in a fast-moving, customer-focused environment.
About the Role
As the
Warehouse Manager
, you'll oversee day-to-day operations across all 3PL-managed inventory and services at our Birmingham hub. You'll be responsible for driving warehouse efficiency, ensuring compliance with SLAs, and leading a team to exceed customer expectations through best-in-class service delivery.
Key Responsibilities
Lead and manage warehouse operations in a high-volume 3PL setting
Monitor and improve KPIs around safety, accuracy, service levels, and productivity
Drive continuous improvement initiatives in layout, process flow, and technology usage
Collaborate closely with 3PL partners, ensuring aligned objectives and transparent communication
Manage staffing levels, shift planning, training, and performance development
Champion health & safety compliance and warehouse best practices
Liaise with cross-functional teams (e.g. Transport, Planning, Customer Service) to ensure smooth operations
What You'll Bring
Proven track record in warehouse or logistics management, ideally in a 3PL environment
Strong leadership skills with the ability to manage and motivate diverse teams
Excellent understanding of WMS systems and modern warehouse processes
Strong organisational and decision-making skills in high-pressure environments
Good stakeholder management - able to influence both internal and external partners
Knowledge of health & safety and compliance frameworks (e.g. HACCP, COSHH, MHRA if relevant)
What We Offer
Competitive salary + performance-related bonus
Company pension & generous holiday allowance
A collaborative, safety-first workplace culture
Career progression opportunities in a growing national network
Ongoing learning and development support
Job Type: Full-time
Pay: 50,000.00-60,000.00 per year
Work Location: In person
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