Job Description

Change your job, change your workplace, change your future...


At

Ricoh

, we're driving innovation and empowering our customers through technology, services, and people. We're now looking for an

Order to Contract Specialist

to join our

Ricoh Business Services (RBS)

team on a

6-month fixed-term contract

in

Northampton

.



You'll play a vital role in ensuring that customer orders are processed accurately, efficiently, and on time. Working within the

Order to Contract (OTC)

team, you'll handle the end-to-end order entry process in

Oracle/Siebel

, ensuring data accuracy, compliance, and excellent customer service to both internal and external stakeholders.


What you will be doing


Enter customer orders into Oracle/Siebel based on information from the Sales team Check and validate contract details -- pricing, billing, assets, and approvals Monitor order progress and ensure smooth delivery through to invoicing Manage queries from Sales, PSC, and customers Create and terminate service and lease contracts as required Ensure SLAs are met and "first time right" data accuracy is achieved Identify process improvements to drive performance and efficiency Uphold Ricoh's core values and deliver excellent customer experiences
You will ideally have


Experience in

administration, data entry

, or

reporting

Strong

customer service

background (internal or external) Knowledge of

ERP/CRM systems

-- Oracle or Siebel experience desirable Great attention to detail, organisational skills, and ability to prioritise tasks Confident communicator with good interpersonal skills Proficiency in

Microsoft Excel and MS Office

A team player with a focus on accuracy, efficiency, and collaboration
In Return For Your Commitment, You Can Expect


A competitive salary package Industry leading benefits


Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.



This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.



Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We Are An Equal Opportunities Employer


At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.



Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.



For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.


FUNCTION###

SSC

LOCATION###

Northampton

CONTRACT TYPE###

Fixed Term Contract

CLOSING DATE###

16-Feb-2026