Job Description

AACC/CHC Team Leader

Solihull (Office-based) | Full-time | From 30,000 per year (DOE) | Posted: 3 September 2025 | Work authorisation: UK required

About UB Healthcare

UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.

We are proud to be an

equal opportunity

,

Living Wage

, and

Mindful Employer

.

Our environment includes:

A safe and inclusive workplace On-the-job training Wellness programmes Growth and promotion opportunities Regular social events

The Role

We are looking for a

CHC Team Leader

to lead and support our expanding team of Operations Administrators. The role will focus on delivering high-quality Continuing Healthcare (CHC) administrative services on behalf of our NHS partners.

You will play a central role in leading day-to-day operations, motivating the team, engaging NHS stakeholders, and helping to scale UB Healthcare's services.

Key Responsibilities

Supervise and develop a team of CHC Operations Administrators Oversee daily CHC service delivery and ensure performance against KPIs Attend operational meetings with NHS and social care partners Resolve issues, streamline workflows, and drive service improvements Support staff development and champion our "promote from within" strategy Ensure accuracy in data reporting and documentation Promote excellence, compliance, and efficiency across the team

Who We're Looking For

Experienced team leader

, ideally from a CHC or NHS operational background Strong understanding of

CHC processes and frameworks

Confident communicator with excellent interpersonal skills Skilled in Microsoft Office and digital systems used in healthcare settings Positive, self-motivated, and performance-oriented Committed to UB Healthcare's mission and values
An Enhanced DBS check is required for this role.

Benefits

Salary from 30,000 per year (DOE) Performance-related bonuses and annual bonus scheme Company pension Gym membership Free on-site parking Company events & wellness initiatives Career development and promotion pathways

Apply Now

Join a company that values your development and supports the NHS in transforming care. Help us deliver impactful services that make a real difference.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Gym membership On-site parking
Ability to commute/relocate:

Solihull B90 4ND: reliably commute or plan to relocate before starting work (required)
Experience:

CHC or NHS Operations: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person