GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Aberdeen - Scotland
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive.
Our client is a well known multinational engineering and consultancy business, CBRE workplace team provides facilities management and project services across their property portfolio covering the UK.
Our strategic goals for the account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect
Integrity
Service
Excellence
The role of the multi skilled technician is to ensure the safe and efficient delivery of planned maintenance, reactive tasks, additional works, and minor projects.
You will be available to provide guidance to colleagues, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery.
You will also provide a rapid response to operational incidents and customer issues and will support the Contract Manager and Contract Support to deliver the FM service.
Key responsibilities are as follows:
Ensure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered to
Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs)
Oversee operational maintenance, repairs, replacements, consumables, and general upkeep of the facilities in line with contractual requirements
Carry out and support first line investigations into building faults and isolate and make safe where necessary with subsequent referral to relevant engineer or specialist contractor through the Helpdesk
Deliver maintenance across the portfolio utilising the CAFM the SI Local system
Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues
Manage and coordinate with subcontractors including quality checks on work undertaken
Support colleagues in delivering tasks during peak workloads and provide holiday and sickness cover
Ensure statutory compliance for planned maintenance works
Ensure all on-site documentation is current and complete
Observe the site rules and maintain a smart appearance, leading by example at all times
Review method statements and risk assessments, technical diagrams and communications
Present and report technical information
Able to prioritise workloads across the team to ensure deadlines are met
Perform any other reasonable duties as requested by the Contract Manager
Person Specification:
Recognised apprentiship in either Air Conditioning or Electrical Installation with a good working knowledge of Facilities Management.
Additional knowledge of other FM deliverables including, Legionella, Gas, HVAC and Plumbing ideal but not essential.
Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances
Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction
Safety - A thorough understanding of health and safety in the FM services environment and related Control of Works processes
Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment, supporting service delivery teams in delivering excellent customer service
Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales
Risk Management - risk aware and applies the necessary controls
Adaptability - is responsive and open to changing circumstance
Drive for Excellence - a proven track record in managing front line technical operations with the ability to implement and manage complex technical maintenance and repair operations to a high standard
Self-Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop.
Innovative - willing to really drive the innovation agenda
Reporting - the ability to produce high quality reports in Microsoft office suite, extracting relevant data from Tableau/ SI7/ as appropriate
Commercial - Good commercial awareness with strong financial skills related to operational services
Our mission: To build a world-class business through exceptional service and exceptional people
RESPECT
We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.
INTEGRITY
No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
SERVICE
We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.
EXCELLENCE
We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Job Types: Full-time, Permanent
Pay: Up to 45,000.00 per year
Benefits:
Company car
Company pension
Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Store discount
Schedule:
Day shift
Monday to Friday
Application question(s):
Must hold a technical qualification and have completed a recognised apprentiship or similar
Education:
GCSE or equivalent (preferred)
Experience:
similar: 2 years (required)
Licence/Certification:
car license (required)
Work Location: In person
Application deadline: 31/05/2025
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