Job Description

Education Team is seeking a confident and diligent student to help administer the Academic Rep Project. This project works with student leaders to improve the educational experience of all students across the University, playing a vital role in making positive change. We\'re a small and friendly team in the SU looking to make a big impact.

This role assists in the maintenance of the Rep project through administrative processes, working closely with the Academic Representation Coordinator & VP Education to ensure the project is effective and meets its aims. Excellent written communication skills are essential. Competence with MS Suit (Word, Excel, etc) is highly desired - although gaps in knowledge here can be filled-in with training.

NOTE: This role is part-time, highly flexible, and may require some occasional evening working.

Preferred Start Date: 22nd of September 2023

Expected End Date: 22nd of December 2023

Interview Date: 21st of September 2023

Location: Hybrid; Remotely (in the UK) and on the Lancaster University campus

Hours Per Week: 7



Major Responsibilities:

• The Rep project provides organisational and admin support to Reps from all departments at all levels of study.
• The post holder will be required to help with the day-to-day running of the project, working closely with the VP Education and the Academic Representation Coordinator.
• Use of Outlook, Word and Excel make up the majority of the work our Academic Rep Assistants undertake.

Person Specification

The successful candidate will be able to show:

Essential

Excellent Communication skills:

• Good use of grammar, spelling and accurate conveyance of information
• Able to gather information and give effective answers to queries in a clear and accurate manner
• Able to assess the nature of a query and respond appropriately and effectively
• Confident verbal communication
• Knowledge and use of MS Word, Excel, Outlook, Teams, and E-learning software (such as Moodle or Blackboard)
• Good organisational, time management skills, and problem-solving abilities

Desirable

• Good working knowledge of the Students\' Union and University
• Prior experience of the Academic Representative system at Lancaster University

Personal Attributes and Attitudes

• Ability to communicate with a diverse range of students and staff.
• Self-motivated and able to work unsupervised.
• Proactive and solution-orientated mind-set.
• Reliable and responsible approach to the working environment.
• Good team worker.
• Appreciation of confidentiality and high level of integrity.
• Patient and diplomatic

Working in this role will help develop the following skills and experience:

• Analysing
• Collaboration
• Emotional intelligence
• Flexibility
• Verbal communication
• Interpersonal sensitivity
• Organisation
• Planning and organising
• Problem solving Teamwork
• Written communication

For more information about this job role please contact;

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

You are required to submit a cover letter to support your application.

Applications without a cover letter will not be considered.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

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