Job Description

Overview

As Academic Standards Manager, you will be responsible for supporting a number of NCC Education Accredited Partner Centres in an assigned region or regions, in their delivery of NCC Education's qualifications.

Job purpose

You will be responsible for monitoring and supporting the academic performance of Accredited Partner Centres as well as supporting other departments in NCC Education. You will manage aspects of quality assurance monitoring, academic improvement activities and discussions for Accredited Partner Centres, ensuring their on-going compliance with NCC Education Academic Regulations and relevant regulatory bodies.

Key responsibilities:

Monitoring Centre performance and maintaining/adjusting Centre risk ratings accordingly. Supporting the Quality Assurance department in investigating and reporting on maladministration and malpractice. Advising Centres on best practice with regards to learner enrolment, programme delivery and assessment for NCC Education qualifications. Delivery of training for Centre staff Proactive follow-up with Centres and academic staff Provide Centre feedback and market insights to other internal teams Gaining feedback on proposed developments to NCC Education qualifications Developing Centre action plans with the aim of improving academic performance and assessment results Contributing to decisions on exemptions, direct entry/APL, and extension requests where required Management of accreditation through timely completion of associated paperwork Training new Centre staff on NCC Education's products, processes and systems Supporting NCC Education in liaising with Ministries of Education and other Regulatory Bodies where required Academic administrative duties as and when requested Supporting current Centres to grow candidate numbers Developing Centres to offer a pathway of programmes which allow candidates to progress on to other NCC Education or NCC partner programmes
The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.

Competencies:

Self-motivated and enthusiastic [essential] Developing relationships and team working [essential] Adaptability and organisational skills [essential] Interpersonal awareness and self-management [essential] Effective planning and decision-making [essential] Meeting deadlines [essential] Presentation and problem-solving skills [essential] Internal and external customer focus [essential] Willingness to travel [essential]
Skills knowledge and experience:

Skills

Ability to interpret quantitative and qualitative data [essential] Good working knowledge of MS Office [essential] Ability to produce concise reports [essential]
Qualifications

Postgraduate degree or equivalent, preferably in Education [essential]
Experience and Knowledge

Teacher experience ideally at a UK University or equivalent, preferably in Computing or Business [desirable] Knowledge and experience of relevant regional markets [desirable] Knowledge of academic matters [desirable] Knowledge of UK higher education sector [desirable] Knowledge of quality assurance bodies [desirable] Experience of supporting international students and partners [desirable] Demonstrate experience in creating, planning and delivering training [desirable] Fluency in English [essential] Fluency in another language would be advantageous [desirable]
Why you will love working with us:

Flexible Hybrid Working Enjoy the best of both worlds with 2 days in our vibrant office and 3 days working from the comfort of your home. Recharge with 25 days of annual leave plus 8 bank holidays, giving you plenty of time to relax and explore your passions. Culture That Connects Take part in regular employee engagement events designed to foster community, creativity, and collaboration We value commitment, our Long Service Awards recognize and celebrate your milestones with us. Plan ahead with confidence through our comprehensive Pension Scheme. learning and development opportunities Enjoy free parking on-site Receive a complimentary 'The Towers' subscription, giving you access to exciting offers, discounts, and local events.
Requirement - Candidates must have the right to work in the UK on permanent basis. Candidate must be able to commute to office in Manchester Didsbury, 2 days a week.

Job Types: Full-time, Permanent

Pay: 25,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Manchester M20: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What is your notice period?
Work Location: Hybrid remote in Manchester M20