Job Description

Join the Legacy and Future of West Ham United

Founded in 1895, West Ham United is a club that blends rich tradition with a forward-thinking approach, creating an exciting, ever-evolving football culture. Based in the heart of London, we proudly call the London Stadium home -- a state-of-the-art venue with a capacity of 62,500, making it one of the largest in the country. We are also dedicated to providing the most affordable Premier League tickets in London, championing Accessible Family Football for all.



Our women's team, achieving professional status in 2018, has soared to new heights in the Women's Super League and reached the prestigious FA Cup final. Meanwhile, our cutting-edge Academy, which opened in 2019, is nurturing future stars, producing first-team players like Declan Rice and Ben Johnson.



With ongoing improvements to the stadium, including the iconic Billy Bonds Stand, West Ham is constantly evolving, making sure our fans experience the best in matchday atmosphere and comfort. We are also incredibly proud to hold the Disability Confident Leader status, reflecting our dedication to inclusivity and accessibility.



As we continue to grow, so does our workforce. With a dedicated team of 300 core staff and 500 event and Foundation employees, West Ham United offers a truly unique working environment. We're especially proud to have been awarded the Premier League's Advanced Equality, Diversity, and Inclusion Standard in 2023 -- our second consecutive recognition -- underlining our ongoing commitment to fostering an inclusive, diverse, and dynamic workplace.



Join us and become part of a club that stands at the crossroads of history, ambition, and innovation. West Ham United is where passion, progress, and inclusivity come together to create something special.

Why Join Us?

Diversity & Inclusion:

We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.

Health & Wellbeing:

We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.

Career Growth:

As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.


If you're ready to bring your passion for Education and football to one of the world's most iconic clubs, apply now!

Position:

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Role: Academy Education Officer

Location: Chadwell Heath

Department: Academy Education & Player Care

Reports to: Head of Education & Player Care

Contract Type: Full-Time, Permanent

Salary: Competitive

Role Purpose

To plan, deliver and assess the Level 3 BTEC in Sporting Excellence & Performance (SEP) qualification for West Ham United's Professional Development Phase players. The postholder will support the academic, vocational, and holistic development of scholars, helping them thrive both on and off the pitch while maintaining high standards of educational provision in line with Premier League and Awarding Organisation requirements.

The Academy Vision

Our VISION is to build on our iconic history and create an environment of excellence and high standards that ensures our worldwide reputation as an outstanding producer of talented players and people from within our diverse community - all developed 'The West Ham Way'.

Key Responsibilities:

Plan, deliver, and assess the in-house Level 3 BTEC in Sporting Excellence & Performance qualification for PDP scholars.


Support the successful completion of SEP Apprenticeship End-Point Assessments with a target of over 70% achievement.


Deliver compensatory education to support U15/U16 players in the Hybrid Training Model.


Maintain up-to-date records of learner progress and provide feedback to players and parents as part of the Premier League's 6-Week Review Cycle.


Comply with all internal verification procedures and provide evidence for external scrutiny from the Premier League and awarding bodies.


Support the organisation and administration of education programmes, including assessment plans, schemes of work, learner schedules, and individual learning plans.


Collaborate across all Academy departments to support the multi-disciplinary development of players.


Contribute to wider holistic development initiatives within the Education & Player Care department.

Standards

Macro (Annual):

Oversee the successful qualification completion of all PDP scholars.


Attend Premier League training events and ensure frameworks are delivered in line with national expectations.

Meso (8-Week Blocks):

Plan and deliver structured education cycles in line with curriculum frameworks.


Provide internal and external verification materials.


Liaise with Premier League staff and awarding organisations on programme reviews and audits.

Micro (Weekly):

Deliver engaging, tailored lessons in the BTEC/SEP programme.


Monitor and record scholar progress on a weekly basis.


Assist with other educational duties across the Academy provision.


Ensure excellent administrative standards and cross-departmental communication.

Safe to Operate Responsibilities

Promote the safety and wellbeing of all young people and adults at risk involved in club activities, upholding a proactive safeguarding culture.


Report safeguarding concerns using the Club's procedures and record them using CPOMS within 24 hours.


Adhere to Club safeguarding, welfare, and equality policies to maintain a safe working environment.

Compliance Responsibilities

Engage in CPD and maintain qualifications in line with Premier League and FA standards.


Comply with all relevant policies and procedures including GDPR and data protection.


Record and update scholar data on the Performance Management Application (PMA) as required.

Requirements:

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Person Specification:

QTS/QTLS or equivalent recognised teaching qualification (desirable).


Experience in teaching post-16 learners, preferably in sport or vocational education.


A deep understanding of the educational needs of elite youth athletes.


Strong organisational skills, attention to detail, and the ability to track and report on learner progress.


A collaborative, enthusiastic mindset aligned with the values of The West Ham Way.

Other information:

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Benefits on offer

(may vary based on contract type and location)



25 days annual leave plus your birthday off Pension and life insurance Healthcare cash scheme Travel season ticket loan Cycle to work scheme Priority access to apply for match tickets Discounted season tickets Staff discounts in the club store, cafe and our official partners products and services Discounted gym membership and onsite fitness room facilities Family friendly leave policies Company Social events

Safeguarding:

The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.



The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club's or the West Ham Foundation Safeguarding Team.

EDI Statement:

The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation's business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.



Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Applications:

To apply, please submit your application via our careers portal: https://www.careers.whufc.com


Deadline: 5pm Friday 15th August 2025



Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.