Job Description

Join our Team

-----------------

Red Bee Media Overview

At Red Bee Media, we prepare, manage, and broadcast content viewed by audiences across the globe. Each year, we deliver more than

2.7 million hours

of programming in over

60 languages

to nearly

600 TV channels

.


Our

Access Services

team plays a critical role in making content accessible. We provide

subtitles for the Deaf and Hard-of-Hearing (closed captions)

,

sign language interpretation

, and

audio description

, supporting the regulatory needs of broadcasters and content owners worldwide.


We deliver:

Over

230,000 hours

of captioning annually -- including more than

100,000 hours of live content

More than

2,500 hours

of sign language translation each year, including

live news

The

largest volume of audio description

services globally

Clients in the UK include the

BBC, TNT Sports, Channel 4

, and

UKTV

.


We're always excited to meet passionate people -- and we hope that includes you.

Job Purpose

The

Duty Manager Assistant

will work on a rota, supporting

Access Services Duty Managers

with a variety of operational and administrative tasks. This includes managing media and scripts to support subtitling, audio description, and signing processes, ensuring delivery deadlines are consistently met.


You will also provide

scheduling and compliance support

during evenings and weekends when the Scheduling Team is unavailable.

Key Responsibilities

Liaise with clients, productions, and media management to obtain media and scripts within agreed timelines. Prepare scripts to facilitate efficient subtitling processes and ensure quality standards. Ingest and manage media content for internal use. Manage schedule statuses and ensure timely updates. Respond promptly and clearly to queries from clients, internal teams, and freelancers. Support Duty Managers with day-to-day administrative activities. Conduct freelancer availability checks to ensure subtitling coverage. Action schedule changes and compliance queries outside Scheduling Team hours, including weekends. Coordinate subtitled content warnings as needed for compliance.

Skills & Experience Required

Proven administrative experience, with accurate record-keeping. Excellent verbal and written communication skills. Exceptional attention to detail, with strong time management and organisational skills. Ability to work both independently and collaboratively within a fast-paced environment. Strong client-facing skills and confidence in managing external communication. Familiarity with media workflows, scheduling, or similar systems (training provided). Comfortable using Excel and learning new technologies. Basic understanding of programming/content output across major UK broadcasters is a plus.


This is a fully remote role, open to candidates based in Spain or the United Kingdom.As an Access Services Duty Manager Assistant, you'll be part of a team of four, working on a 4-week rotating shift covering core hours between 09:00-20:00.


Each 4-week rota includes one full weekend shift and one on-duty support weekend, planned in advance.

Why join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

United Kingdom (GB) || Manchester

Req ID:

770465