Job Description

To be considered for this role, we are looking for a flexible manager with experience of managing client facing services and front of house teams. This role will manage those services that are the front facing and are the first point of contact for people the community, this might be in our centres, online and over the phone. We are looking for someone to help raise the profile of our services and continue to provide excellent quality trauma informed services to all our stakeholders. Whilst this role sits within our Adult Services Directorate you will work closely with other cross-organisational managers to create the most welcoming and supportive environments.

Please refer to the full and Person Specification for further details - these can be accessed from our website at www.togmind.org/vacancies

For an informal discussion about this vacancy please contact Jenny Bates, Adults Therapeutic Services Director on Jennybates@togsmind.org

Who we are & why Tameside, Oldham and Glossop MIND:

Here at TOG Mind, we are proud to have been delivering high-quality mental health services based on the needs of local communities for over 40 years. The work we do is vital in promoting accessible services to the people that need it the most.

Our Vision is to enable everyone in our communities to achieve better mental health. Our Mission is to continue to provide the best quality local mental health services in prevention, early intervention and primary care; alongside empowering individuals and our communities to live well.

We provide mental health and wellbeing support services to some of the most vulnerable in our communities, both adults and young people. This includes early intervention and prevention mental health services, services for people in crisis, talking therapies, community wellbeing activities and mental health and wellbeing training services.

Benefits:

We offer a dynamic, stimulating environment that embraces change and is open to new ways of working.

We provide a real opportunity to influence meaningful change within our society and for you to contribute your expertise.

We maintain a strong commitment to ethical standards of working within a socially inclusive environment.

We offer ongoing training and development to all staff and volunteers, enabling you to gain continuing professional development and expertise in mental health.

We offer a degree of flexibility around working hours, balancing work and personal commitments.

Our Values

TOG Mind is passionate about mental health and our Values are at the heart of the services we deliver:

Relationships

We listen and ask questions to understand others and to build trust.
People matter to us both inside and outside our organisation.

Potential

We encourage personal responsibility for development by discovering and realising the abilities and energies of people.

Aspiration

We support one another, clients, and communities to achieve better mental health.

Closing date: 8th January 2026

Interview date: 19th January 2026

Please note if applicants have not been contacted by 15th January you have not been shortlisted for interview.

*To be considered for the role, you must send a CV and

cover letter which clearly demonstrates how you meet the essential criteria listed on the and Person Specification, to applications@togmind.org

Please clearly state on your email the job title and reference number.

We are a Disability Confident employer and are committed to offering opportunities to candidates with disabilities. We encourage applications from individuals with disabilities and guarantee an interview to people who meet the essential criteria for the role and have a disability as defined under the Equality Act 2010. Please state in your cover letter if you have a disability and let us know if you require any reasonable adjustments.*

*Please note successful candidates will be required to complete a self-disclosure form and there is a requirement to complete a DBS check (Disclosure and Barring Service) upon being given a conditional offer. The type of DBS requested will be dependent on the nature of the role you are applying for

Please note due to volume of applications we receive; we are unable to provide individual feedback at shortlisting stage.
Job Types: Full-time, Permanent

Pay: 33,096.96 per year

Benefits:

Bereavement leave Company pension Enhanced maternity leave Enhanced paternity leave Gym membership Health & wellbeing programme Sick pay
Work Location: In person