Job Description

Accommodation Based Support Team Leader

Southampton

37 hours per week, Permanent

Monday - Friday

Pay Scale: 26 - 30 (29,471 - 33,785 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Are you a

thoughtful, balanced leader

with a genuine passion for making a difference in the lives of people experiencing homelessness? We are seeking a dedicated and experienced Team Leader to join our Accommodation Based Support Service (ABS) in Southampton.

The Impact You'll Make

You will be the Team Leader for the

Accommodation Based Support Service (ABS)

, leading the provision of essential housing-related support across

8 individual properties in the Southampton community

.

You will be responsible for leading the service by utilising your management competencies to ensure the

Accommodation Based Support (ABS)

operates effectively, providing essential housing-related support across

8 individual properties

from

Monday to Friday during office hours

.

Your core impact lies in empowering staff by applying specialised skills to help them manage the

complex, often traumatic needs of individuals experiencing homelessness

. Furthermore, you will be crucial in directing support, guiding the team to focus on promoting key areas such as

harm minimisation, basic life skills, and emotional support

, ultimately ensuring high-quality care and positive, person-centred outcomes for clients within the service's properties.

Who We're Looking For

The ideal candidate is a

thoughtful and balanced leader

with an

innovative, person-centred approach

to all aspects of client work.

You should have good experience in:

Managing staff and support services. Line managing staff, including staff supervision and identifying training needs. Inducting new staff members.

Essential Qualities and Skills

Management Competencies:

Proven experience and competence in a management role.

Support Service Experience:

Experience working within support services, particularly understanding the needs of individuals experiencing homelessness.

Operational Knowledge:

Understanding of case management systems, health & safety requirements, and risk management.

Risk and Safeguarding:

Experience in dynamic service risk assessment and safeguarding people at risk.

Communication:

Effective communication skills, both verbal and in writing.

Mobility:

The candidate

must be a driver

in order to travel to different locations.

What we can offer you

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

25 days pro-rata annual leave plus public holidays Flexible working options Buying additional annual leave Comprehensive induction and training Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme Cycle to work scheme Discounted laptops and computers with Jamie's Computers
To apply, please send your CV & cover letter explaining why you would be suitable for the position.

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life.

Closing Date: Monday 8th December 2025

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

Job Types: Full-time, Permanent

Pay: 29,471.00-33,785.00 per year

Benefits:

Cycle to work scheme Employee discount Health & wellbeing programme
Work Location: In person