Job Description

Accommodation Delivery Lead 1365MARG

Hinkley Point C

PAY 230.02 or Umbrella 324.9

Principal Accountabilities

The Delivery Lead will

Manage day to day the provision of a critical site support campus service to guests staying as part of the construction workforce of circa 11,000 requiring overnight accommodation Manage and be directly responsible for a specific service contract valued at circa 70m [full project lifecycle] Be accountable for ensuring all statutory, regulatory and site controls are complied with Form effective relationships with their service contract partner and champion clarity, respect, positivity, humility and integrity Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach' Define the work scope to be delivered within the campus contract or package of work and the interfaces with all other elements of the project. Anticipate and resolve any issues arising with the campus contract for package of works and services, identifying risks and facilitating their resolution or escalate to service manager Support the preparation of monthly reports for each work stream including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning Address campus technical and service delivery concerns and develop solutions for approval. Co-ordinate the delivery of campus services and play a key role in managing the process to include:
o safety management


o quality management


o good neighbour management


o environmental management


o risk mitigation
Knowledge, Skills, Qualifications & Experience


Essential


Degree standard education in related subject. Experience of working with and developing budgets. Management [or leadership] experience in a service lead environment. Must be confident in own abilities and be able to deliver in a dynamic environment. Willingness to learn from both successes and failures. Proven experience within a large accommodation environment with catering and bars Excellent communication skills and able to strike up effective working relationships. Must be willing to work with our local supply chain partners in a cooperative way. Desirable


Recognised and certificated 'Behavioural Safety Programme'. Recent IOSH accreditation [or equivalent]. * Hospitality and catering qualifications