Job Description

Accommodation Manager - Killeavy Castle Estate

Location:

Killeavy Castle Estate, County Armagh, Northern Ireland

Employment Type:

Full?time, Permanent (immediate start)

Accommodation:

Private on?site lodging included

Reporting to:

General Manager / Deputy General Manager

About Killeavy Castle Estate

A historic 19th?century castle and luxury estate with 45 bedrooms and estate residences all set amidst rolling countryside, Killeavy Castle Estate offers refined hospitality in a heritage-rich setting. We curate an unforgettable, authentic Irish guest experience under our elegant 4-star rating

Role Overview

As Accommodation Manager, you will lead and oversee the accommodation and housekeeping functions to ensure impeccable standards across guest bedrooms and public areas. This hands-on leadership role is essential for maintaining our commitment to guest satisfaction and operational excellence.

Key Responsibilities

Operational Management

Oversee daily housekeeping and accommodation operations, ensuring rooms and public spaces meet luxury standards. Conduct routine inspections and quality audits of guest and public areas. Proactively address maintenance or presentation issues by liaising with relevant departments.

Team Leadership & Training

Recruit, train, motivate, and manage the accommodation team. Produce efficient staff rotas aligned with occupancy and departmental needs. Deliver regular coaching and performance reviews to foster development.

Guest Experience

Respond promptly and professionally to guest requests, feedback, or complaints. Coordinate with Reception, Front Office, and Concierge to provide seamless VIP or special guest service.

Financial & Inventory Control

Manage accommodation department budget, payroll, and cost controls. Monitor and order supplies (linen, amenities, cleaning products) following stock control procedures.

Health, Safety & Compliance

Uphold all company SOPs, health & safety, hygiene, and regulatory standards. Ensure strict key control and incident reporting protocols are observed.

Cross?Department Collaboration

Work with the General Manager, Front Office, Maintenance, HR, and Sales teams to support hotel objectives. Communicate guest feedback and departmental results in management meetings.

Candidate Profile

Experience:

Minimum 2 years in a similar role (Accommodation Manager, Head Housekeeper, or Executive Housekeeper) in a 4? or 5?star luxury hotel.

Leadership:

Strong team-leadership and interpersonal skills.

Attention to Detail:

Demonstrates exceptional standards and organisational discipline.

Communication:

Confident verbal and written communicator in English.

Flexibility:

Willingness to work shifts, weekends, and public holidays.

Guest-Focused:

Passion for delivering high-end, personalised service aligned with modern Irish luxury values.

What We Offer

Competitive salary range

30-35k Depending on experience.

Full

shared on-site accommodation

included.

Meals while on duty

, refreshment access, staff perks and discount programmes. Opportunities for growth, recognition initiatives, and the chance to be part of a historic destination with bespoke Irish hospitality.

How to Apply

Please send your CV and a cover letter to hospitalitydirector@killeavycastle.com. / dgm@killeavycastle.com Applications are accepted until 5th August 2025.

Killeavy Castle Estate is committed to equality of opportunity.

Only applicants with the right to work in Northern Ireland will be considered.

This role is perfect for a hospitality professional who blends structure and standards with warmth, personality, and a love for heritage?driven guest experiences.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Discounted or free food On-site parking
Schedule:

8 hour shift
Work Location: In person

Application deadline: 05/08/2025