Job Description

Job Advert

Accommodation Support AdvisorAccommodation Support Advisor

32,790 to 35,163 inclusive annual salary + up to 19.7% employer pension contribution, plus essential car user allowance

Fixed Term, full-time 37 hours per week

Flexible working options (including hybrid)

Job Ref: P2414

About the role

Are you passionate about making a difference in people's lives? We are seeking a dedicated and compassionate Accommodation Support Advisor to join our team.

In this vital role, you will provide high-quality support to individuals experiencing homelessness or housing vulnerability. You will work closely with a diverse range of clients, helping them to access and sustain suitable accommodation and supporting them on their journey towards independence.

Key requirements are:

Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients from a variety of backgrounds. Proven ability to work effectively in a fast-paced, front-line service environment. A strong commitment to delivering outstanding customer care and support services. Educated to A Level or NVQ Level 3 (or equivalent), or possess relevant experience in social or supported housing services. Experience working with vulnerable or homeless individuals is essential. If you are a proactive, empathetic professional who thrives in a team environment and is committed to supporting those in need, we would love to hear from you.


St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

26.5 days basic annual leave (increasing with service) + bank holidays. Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform

Additional Information

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding: This post is subject to a Basic Disclosure Check.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

Closing date for applications:

20th October 2025

Interviews are scheduled for w/c

: 3 November 2025

NOTE

: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

REF-224 395