Job Description

Bromley & Croydon Women\xe2\x80\x99s Aid

Accommodation Support Officer

Bromley & Croydon Women\'s Aid is seeking to recruit an Accommodation Support Officer to provide support and advocacy services to women and their children in BCWA accommodation.

BCWA is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.

You will provide intensive support and assistance around the process of sustaining a tenancy (interview, viewing, tenancy terms and conditions, transferring benefit claims, assistance with setting up utility bills, chasing up housing benefit claims, assistance with moving and resettlement) to ensure service users are effectively linked to support networks as appropriate. You will work closely with BCWA\'s Finance Team to ensure efficient management of rental income, including housing benefits. You will provide one-to-one practical, emotional and resettlement support to promote their independence and recovery from domestic abuse. You will be managing a caseload of service users residing in BCWA accommodation, delivering floating support and conducting planned face to face visits.

The post will be based in our refuges and locations across Bromley & Croydon boroughs with access to hot-desking at our offices in SE20 as needed. Holding a driving licence and access to your own vehicle is preferable.

As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, monthly staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.

*We are happy to consider expressions of interest or applications from candidates who are not qualified for this role but keen to get into the women\'s sector. If you would like to have an informal chat about the role and organisation before applying, just drop us a line on

Job Title: Accommodation Support Officer

Hours: Full time 35 hours per week

Contract Type: Fixed Term until 31st March 2024 (with a possibility of extension subject to funding)

Salary: \xc2\xa330,250.00 pa

Application Deadline: 1st October 2023

Interviews: (via Zoom) week commencing 9th October 2023

Employee benefits we offer:

- A friendly, flexible and values-led organisation

- Competitive salary

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)

- Contributory pension scheme (5%)

- Training to help you perform your role and support your professional development

- Comprehensive Employee Assistance Programme and wellbeing support

- Two Wellbeing Days and day off on birthdays

How to apply

To learn more download the

To upload your CV and apply, please complete the

If you haven\'t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.

We reserve the right to terminate this recruitment process should we receive a large number of applications.

If you have any questions about the role or recruitment process, please contact Melanie on 020 8313 9303.

Female applicants only. In light of the nature of work, the candidate\'s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.

BCWA are an Equal Opportunities Employer.

Reg. Charity No.1068007.

To apply for this job please visit .

Women\'s Aid