Job Description

ACCOUNT CO-ORDINATOR - CUSTOMER SERVICE

Salary: 25,000.00

Location; St. Ives, Cambridgeshire

Are you customer service focused? Do your team mates love working with you? Can you multi-task and prioritise to make sure things get done?

We have the job for you!


At Move With Us, part of Simplify, we are looking for a new Account Co-ordinator join our friendly team! You'll be comfortable working towards strict SLA's and able to build productive relationships to ensure consistently high standards of work.


You will be happy talking to members of the public to arrange and confirm appointments and working in a fast paced environment, as well as dealing with external agents and providing them with clear instructions and deadlines.


You will be a real people person but also tenacious and happy to organise and chase down reports to fulfil targets.


You'll be computer literate with proficiency across the full Microsoft Office suite (ie, Word, Excel, PowerPoint and Outlook) and familiar with using data to produce reports.

BENEFITS

Competitive Salary of 25,000.00, working from a modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP-24 hour service & Retail Discounts Plus Many More!


Genuine paths to progression for those who want it within our industry.


This role does not come around very often and the successful person will be a genuinely valued member of the team and supported to develop their skills.

We will need a few things from you...

To be successful in this role, you'll need to be personable yet professional, with outstanding verbal and written communication skills, particularly over the phone.


You will be motivated to overcome problems and multi-task to ensure that targets and deadlines are adhered to.


Whilst team work and building a great team ethos is critical to this post, you will also be able to work autonomously and make important decisions with minimal input from others.


Whilst qualifications are key for most roles of this grade, this particular role is very much experience driven and the ideal candidate will be able to demonstrate a good general education, a strong work ethic, and a passion for people.


You will be computer literate and competent with Microsoft Office to include Outlook, Word and Excel.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Simplify is the UK's leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.