Job Description

At Oxford Global, our passion is driving innovation, expertise, and partnership within the life sciences industry. We are on a mission to empower professionals to accelerate research and achieve impactful results through cutting-edge, curated events, industry insights, and educational resources. Join us in shaping the future of the life sciences industry.

Oxford Global specialises in supporting solution providers within the life sciences industry with product launches, brand awareness and business development activities. Our diverse portfolio of products & services and areas of expertise within Oxford Global enable us to support companies in content creation & syndication, product marketing and digital & in-person event presence. We are looking for an ambitious, talented and hardworking individual to work closely with key decision makers and senior level management in leading global life science companies to understand their current focuses and identify how we can help in accelerating their marketing & business development efforts.

As an Account Development Manager, you will play a pivotal role in deepening existing client relationships, growing client retention, and driving upsell. Your focus will be on developing tailored account plans to maximise client value - selling sponsorship packages to these clients for our industry-leading conferences, as well as offering digital marketing services and awards dinners in target markets.

Role Responsibilities:

Responsible & accountable for driving a 20% growth and maintaining a minimum 70% retention volume across assigned accounts. Strategically mapping and engaging all key stakeholders to strengthen account relationships. Developing tailored account plans to maximise client value. Demonstrating deep account understanding and showcasing subject-matter expertise. Leveraging a multi-channel approach, including phone calls, Teams meetings, emails, and LinkedIn--to consistently engage with clients. Building client relationships through in-person visits, participation in competitor events, and hosting meetings at Oxford Global's events. Maintaining an up-to-date database of accounts and tasks using HubSpot. Managing sales pipelines and working follow-ups. Providing proposals that match the client's requirements and applying agreed pricing models. Emphasising a consultative approach to address client concerns during negotiations. Staying informed about industry trends and following industry publications, attending webinars, and tracking competitor activities. Aiding the Portfolio Director in creating account development strategy, and data plans. Depending on business needs, you might be responsible at some point in time for the line management of staff members working on your products. This includes, but is not limited to, performance management, handling any capability or conduct issues, recruitment, training and development. Reporting on sales performance, pipeline progress, and revenue expectations in weekly one-to-ones to the brand director/senior portfolio or account manager. Reporting on personal KPIs on a weekly and monthly basis, as well as the KPI performance of your staff members. On-site event management at in-person events assisting clients in the exhibition area, collecting feedback, supporting the event manager in all aspects of the event (international travel is required).

We are looking for someone with:

Previous 3+ years' experience in a B2B sales role Strong time management skills, and the ability to manage your own KPI and revenue targets, as well as the KPI and revenue targets for the team. Precise reporting skills, and administrative work completed to a high standard Strong skills in account management and lead generation Excellent communication and negotiation skills Confidence and an autonomous approach to your work Some previous people management experience Some previous experience of working at a strategic level in a B2B sales role A willingness to learn and contribute to the success of a team

More about the role:

Salary: 44,000- 55,000 PA (depending upon experience) + commission Location: All our roles are hybrid (a mix of remote and in office). Our offices are located on the Botley Road in Oxford, with shops/restaurants within walking distance and easy access into Oxford City Centre. Job Type: Full time (37.5 hours a week). Monday to Friday. Working hours in line with Boston, MA time. On working from home days, this will be 1.30pm to 10pm UK time (with a 1-hour dinner break). Working hours on office days will need to be confirmed, but it will be roughly 9.30am to 6.00pm. Working hours may differ slightly during the year when the clocks change in America.

Top perks:

As part of the team at OG, you'll enjoy:

Flexible/home/remote working - Flexible working and 2 days remote working a week (after induction/on-boarding) Holidays - Increment of holiday from 24 days up to 28 days per annum plus bank holidays One day of paid Birthday leave (on successful completion of probation) Gym membership - Monthly membership to Brookes Sports Facilities Travel Schemes - Save on the purchase of a new bike or electric car, Public Transport Loan Scheme Healthcare - 10 days full pay sick leave (additional 5 discretionary), reimbursement of eye tests, free flu jabs Enhanced company maternity & paternity pay (eligibility based on length of service) Wellness Programme - Company Employee Assistance Programme (EAP), Time to Talk sessions, wellness projects and other initiatives Plus: Frequent social activities, free parking, free office food & drink, external training
Job Types: Full-time, Permanent

Pay: 44,000.00-55,000.00 per year

Additional pay:

Commission pay
Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Flexitime Free flu jabs Free parking Gym membership Referral programme Sabbatical Sick pay Work from home
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Oxford, OX2 0JB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Will you now or in the future require sponsorship for employment visa status? If possible, please let us know your salary expectations & if this is in line with our salary banding. You can find the salary banding for this role in the job advert. This role has unsociable evening hours (as outlined in the job advert). Please confirm you are happy with these hours. How many years of work experience do you have with account management?
Experience:

B2B sales: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Oxford, OX2 0JB