Job Description

Fair pay for all - We are committed to aligning our pay rates with the real Living Wage so our pay rate is 24570 plus uncapped commission (5,000 OTE) Full Time Permanent Contract Office based with hybrid working options available

We are Studylink

We're the UK's leading worldwide group travel experts for higher and further education establishments, catering for almost 1000 groups each year. We provide group travel packages and subject linked itineraries tailored to each group's individual needs. We're a complete travel service that's easy, convenient, great value and offers the utmost reassurance. Our educational experiences have lasting, positive impacts to expand horizons and unlock potential.

But that's not all... we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation.

Will you join us?

Make a difference as an Account Executive

As a key player in our team, you'll be responsible for managing tailor-made tours from start to finish--transforming client enquiries into seamless, memorable travel experiences. You'll build long-term relationships with clients, resolve any travel challenges, and drive growth in enquiries, bookings, and revenue. Working with multiple departments, you'll ensure every aspect of the tour, from itineraries to transport and accommodation, meets our high standards.

Create personalised tour plans that align with client objectives Provide top-notch customer service throughout the journey Develop strong client relationships and ensure long-term loyalty Work with the Sales, Commercial, and Customer Delivery teams to ensure smooth operations Drive growth through excellent service and proactive problem-solving

Is this you?

Strong customer service background, both phone and email IT literate, proficient in MS Office (Word, Excel, Outlook) Experience in sales, achieving targets, and generating new business Excellent time management and organisational skills

A place to thrive

We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.

No matter your background, ethnicity, age, neurodivergence or anything else... PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You'll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave! Paid time-off to volunteer your time to worthwhile causes. 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program Access to our financial wellbeing platform for financial assistance if you need it Big savings and exclusive perks at 100s of high street retailers PGL discounted holidays and 20% discount in all our on-site shops
For any enquiries specific to this role, please email resourcing@pgl.co.uk

We hire the best talent and value a diverse, inclusive team; so we are committed to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need.

However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Benefits:

Additional leave Company pension Employee discount Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Store discount Work from home
Work Location: In person