Job Description

Job Overview

This is a permanent position within the account division, where your primary responsibility will be to provide support on both project and administrative levels to the team and the wider studio. You'll be expected to participate fully in client and internal meetings and gain a good understanding of the client accounts you are involved in. Organisation and technical abilities are crucial within this role. You will be working towards managing small-scale projects across single disciplines, in turn developing and building your Client Services skills and product knowledge.

At The One Off, design, creativity, and insight are at the heart of everything we do - and our Client Services team is central to making it all happen. From fostering strong client relationships and guiding creative processes, to keeping budgets on track and ensuring projects are delivered on time, their role is absolutely vital to the success of the business.

Ideally the successful candidate will.......

Bring excellent planning and organisational skills, with the ability to manage multiple projects at once Communicate confidently at all levels -- from clients and planners to senior management Demonstrate strong administrative capabilities, including managing timesheets, invoices, purchase orders, sales forecasting and time planning/reporting Present with confidence, showcasing well-developed presentation skills when delivering information both to clients and internal teams Show a clear understanding of client needs and how best to support them Take a proactive approach, identifying opportunities to optimise profit across both new and existing clients. Be open to guidance and feedback, while also working independently and maintaining self-motivation

Preferred skills, experience and background ......

(although not essential)

Good knowledge of office applications including Word, Excel, Powerpoint and MS Project Awareness of paper sizing print techniques, typefaces (5 most common), and basic materials for graphic production Experience in running smaller projects independently would be an advantage Able to produce simple project scopes and schedules and refer to line managers and design team when necessary Understanding of basic 3D production processes and material

What you'll get from us ......

An attractive & competitive salary

An industry leading personal development plan PDP

Monthly 1-2-1 meetings with your line manager

Flexible working

Monthly full company lunch and address with creative and strategic update

Monthly creative breakfast with idea sharing and breakfast pastries and fruit

Weekly creative catchup with presentation skills training and idea sharing across 2D, digital and motion team

Chance to work with industry leading creatives and strategic, dynamic organisational development teams

20 days holiday + bank holidays + 4 days over Christmas (all pro-rata)

Salary sacrifice scheme with an option to purchase additional annual leave days

Immediate enrolment on our Employee Assistance Programme which gives you free face to face counselling

Financial contribution to Cyle to Work scheme

Gym membership contribution

A Perkbox account which means all kinds of discounts and offers to some of the biggest brands including shops, restaurants, supermarkets and travel as well as lots of freebies and wellness hub

Employer Pension contribution

Discount at Amalfi White bar for after work drinks

One dog per day - book yours in!

If The One Off sounds like the kind of studio you'd like to continue building your career with, please send your CV to our talent director felicity@theoneoff.com ...... we'd love to hear from you!

Job Types: Full-time, Permanent

Work Location: In person

Reference ID: AccExSept25Melb

Expected start date: Immediate

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Health & wellbeing programme Referral programme
Work Location: In person