Oxford Economics, a leading global economic and real estate research and consultancy firm, is looking to hire a highly motivated and ambitious candidate to manage and drive sales for the existing book of business across the European territory within the real estate sector.
As the Account Executive, you are responsible for managing Oxford's real estate subscription clients across Europe, dealing with client enquiries, retaining subscription revenues, working with the business development team to identify up-sell potential and increasing usage of Oxford's services across the client base.
Key Responsibilities
Increase usage of the subscription services and grow the client user base
Identify upsell opportunities and cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs.
Provide training on the services for new users as well as offer regular client updates
Identify upcoming renewals more than three months out and communicate these with the ADAM.
Answer any client questions and liaise with the relevant economists as required
Communicate any cross-sell or up-sell opportunities.
Become proficient at navigating the OE website and Global Economic Databank
Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms.
Working with marketing, send a monthly e-mail to RE clients updating them on product enhancements and other developments.
Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations
Become proficient on client usage software for internal reporting and client support
Work with marketing to organise client events and webinars
Manage client lists and chase clients on upcoming events and webinars
Help organize client meetings and presentations with economists as required
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