Job Description

About the Role:

This is a dual role:

- Project Manager (Production): Ensuring smooth delivery of creative projects - from discovery calls to shoot

scheduling and post-production.

- Account Manager (Sales): Nurturing client relationships, spotting opportunities to grow accounts, and

ensuring clients are excited to keep working with SCOPIC.

You'll be the key link between our clients and the creative team, helping to deliver standout work, on time and

on budget - while growing accounts and deepening client relationships.

Project Management Responsibilities:

Lead and coordinate discovery calls with clients Take detailed notes, download and file recordings, update Monday.com Send follow-up actions and notes to clients post-call Schedule and book shoots with clients and freelancers Manage production schedules and timelines across SCOPIC's internal calendar Ensure productions are delivered on budget Source and book actors, locations, props, transport and accommodation Handle site access and permits on behalf of clients Coordinate pre-production and post-production drafts with clients Follow up on feedback and approvals Upload and maintain project data in Monday.com Submit expenses and supplier invoices to Accounts Participate actively in weekly production meetings

Account Management Responsibilities:

Build strong, lasting relationships with clients - ensure they're always happy and engaged Take the lead on resolving any client issues quickly and positively Identify and secure new work from existing clients (upsells, repeat business, repurposing content) Pitch creative ideas that meet clients' content goals and expand their spend Prepare and present quotes, proposals and budgets Log deals and activities in the CRM system Conduct bi-annual client review calls and annual content planning conversations Provide weekly sales and account reports to the Head of Sales Request and share client feedback with internal teams Meet with key clients face-to-face where appropriate Collaborate with Sales Executives on major opportunities Support the goal of 1-3 new client wins per month

What We're Looking For:

2+ years' experience in account management, project coordination or production management - ideally within creative, media, or agency settings Super organised, detail-oriented and proactive Strong written and verbal communication skills Confident in managing multiple projects and priorities A people-person who builds trust quickly and can lead client conversations Comfortable with digital tools like Monday.com, CRMs, and Google Workspace Experience with creative or production processes (desirable) A commercial mindset - you can spot growth opportunities and close them

Why SCOPIC?

Work on exciting, varied projects across sectors A fun, collaborative, creative team who care about quality Real opportunities for career growth in a fast-growing agency Flexible working (remote and in-person) Team socials, inspiration sessions, and an entrepreneurial vibe

How to Apply:

Add your CV and a short note about why you're a great fit for this role. We're reviewing applications on a rolling basis - so don't wait to get in touch.
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Free parking Sick pay
Ability to commute/relocate:

Kendal LA9 5RR: reliably commute or plan to relocate before starting work (preferred)
Location:

Kendal LA9 5RR (preferred)
Work Location: In person